Enhancing Global Communication: MessageGears & Smartling Unite

Enhancing Global Communication: MessageGears & Smartling Unite

MessageGears, a prominent data activation platform tailored for enterprise brands, has embarked on an innovative partnership with Smartling, a leader in digital content translation. This collaboration aims to enrich the email localization process for global brands like Vimeo, enabling them to connect with their audiences in their native languages effectively.

The Power of Integration

At the heart of this collaboration is the integration of Smartling’s LanguageAI technology within the MessageGears platform. This technology is designed to streamline and enhance the translation and localization of email campaigns, making it easier for brands to communicate their messages on a global scale.

A Statement from Vimeo

"Vimeo takes pride in delivering an exceptional brand experience, and engaging with customers in their own language is a crucial part of that journey,” remarked Charlie Ungaschick, Chief Marketing Officer at Vimeo. He emphasizes that by leveraging the combined capabilities of MessageGears and Smartling's language technology, Vimeo can enhance the quality of its content while also utilizing real-time insights to improve performance.

Key Features Offered

The partnership offers several robust features that capture the essence of efficient translation management:

• Translation and Localization: This feature enables the translation and localization of vast volumes of content into over 450 languages, ensuring extensive reach and engagement.
• Streamlined Submission: Users can submit email templates directly from the MessageGears platform to Smartling, where they can select the desired languages and monitor the translation process. Once the localized content is prepared, it is automatically imported back into MessageGears.
• Enhanced Testing Capabilities: Brands can preview these localized emails, test send them in various languages, and stay updated with notifications for every locale. This ensures that recipients always receive emails in their preferred language, leading to heightened engagement.

Positive Feedback from Leadership

In light of the partnership, Taylor Jones, Chief Customer Officer at MessageGears, expressed enthusiasm about helping Vimeo enhance its communication tools. "This collaboration is about providing exceptional experiences to consumers around the globe. It is inspiring to work with brands like Vimeo that fiercely advocate for innovation and customer engagement,” Jones stated.

Wider Availability for Customers

While this partnership initially emerged at Vimeo's request, the benefits of the Smartling integration have been extended to all MessageGears customers. This move signifies a commitment to helping enterprises improve their global outreach.

What This Means for Enterprises

Aisling Nolan, VP of Customer Success at Smartling, highlighted the advantages of this partnership, noting that it provides a streamlined approach for enterprise brands to communicate with global customers in a personalized manner. The integrated solution allows brands to craft compelling marketing campaigns that can be quickly tailored for diverse audiences, thus creating limitless possibilities for engagement.

The Importance of Effective Communication

Major enterprises, including Vimeo, Chewy, KAYAK, and others, have turned to MessageGears for facilitating customer interactions during pivotal moments across various channels throughout the buyer's journey. With this partnership, brands can now capitalize on their data warehouses to foster improved customer interactions.

About MessageGears

MessageGears stands as a data activation and engagement platform that enables businesses to utilize their complete datasets for seamless communication across channels, including email, SMS, and other third-party platforms. Their mission revolves around simplifying data access while maintaining security, allowing enterprises to avoid typical data-related conflicts, such as latency and costs associated with traditional service models.

About Smartling

Smartling's LanguageAI platform is leading a transformation in digital content translation. By harnessing AI and machine learning, Smartling optimizes translation workflows, improving the quality and speed while significantly reducing associated costs. This platform plays a crucial role for both B2B and B2C enterprises aiming to expand their global footprint.

About Vimeo

Vimeo is recognized as a premier platform for innovative video experiences, enabling users to craft high-quality videos that resonate with audiences. They serve a vibrant community composed of creative individuals and teams from some of the largest companies worldwide. With millions of videos receiving billions of views each month, Vimeo continues to set benchmarks in delivering exceptional video content.

Frequently Asked Questions

What is the main objective of the MessageGears and Smartling partnership?

The main goal is to enhance the email translation and localization capabilities for brands like Vimeo, ensuring they can effectively communicate with their global audience in their preferred languages.

How does the Smartling integration benefit MessageGears customers?

This integration allows all MessageGears customers to easily submit email templates for translation, gain real-time tracking, and ensure their emails are sent in the preferred languages of their recipients.

Who can benefit from the new features offered by this collaboration?

Any enterprise brand looking to improve their communication strategies on a global scale can benefit, especially those operating in multiple languages and markets.

What types of languages can content be translated into?

The integration supports translation into over 450 languages, accommodating a wide range of global communication needs.

Is the Smartling integration exclusive to Vimeo?

No, while the partnership was initiated at Vimeo's request, the Smartling integration is available to all customers using the MessageGears platform, expanding its reach to various enterprises.

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