Empower's Commitment to Supporting Wildfire-Affected Customers

Empower's Response to California Wildfires

In a heartfelt move, Empower has stepped up to assist those impacted by the catastrophic wildfires in southern California. The organization has decided to temporarily waive distribution and mailing fees to address the financial burdens faced by individuals caught in this crisis.

Recognizing the strain these fires place on victims, Empower's call center representatives are actively engaged in providing support. Their primary goal is to expedite necessary transactions and guide customers through crucial decision-making processes, allowing them to focus on their immediate needs amidst the turmoil.

Empower's Community Commitment

Edmund F. Murphy III, president and chief executive officer at Empower, expressed deep concern for the residents affected by the fires. "It has been a very tough time for California residents living in harm's way as wildfires ravage parts of Los Angeles County, and we want to do what we can to assist those who need our help,” Murphy stated. His commitment reflects Empower's dedication to serving its customers, especially during such challenging times.

The company has implemented this fee suspension specifically for those residing in the disaster zones identified by the Federal Emergency Management Agency (FEMA). These areas have faced significant hardship, with reports indicating numerous fatalities and tens of thousands of residents under evacuation orders.

Support Initiatives by Empower

Conscious of the overwhelming stress the situation causes, Murphy emphasized how vital it is for individuals to access their financial resources easily. The fee waiver will remain effective until further notice, allowing affected customers to navigate their situations with one less worry.

In addition to this support, Empower has also contributed financially to the American Red Cross. This support includes a matching gift initiative for any Empower associate who chooses to donate to the relief efforts, showcasing the company's commitment to community welfare.

About Empower

Empower stands tall as one of the largest retirement services providers in the United States, managing an impressive $1.7 trillion in assets for over 19 million individuals. Through its comprehensive retirement plans, personalized advice, and extensive wealth management services, Empower aims to enhance the financial well-being of its customers.

The organization's mission is evident as it fosters a community where plan sponsors and participants can gain heightened engagement in their retirement plans. With a variety of resources at their disposal, customers can feel empowered to take control of their financial futures.

To connect with Empower or learn more about its services, customers can call 800-719-9914. The team at Empower is ready and eager to assist with any inquiries, reinforcing their mission to support customers through both good and challenging times.

Frequently Asked Questions

What services is Empower providing for wildfire victims?

Empower is temporarily waiving distribution and mailing fees for those affected by the wildfires and providing support through their call center.

How can customers access Empower's support?

Customers can connect with Empower by calling their dedicated phone line for assistance with transactions and financial guidance.

What is the reason behind Empower waiving fees?

The fee waiver is designed to alleviate financial stress for individuals residing in the disaster zones identified by FEMA.

Is Empower making any donations to relief efforts?

Yes, Empower has provided financial support to the American Red Cross and is matching donations made by its associates.

Where can I learn more about Empower's services?

For more information about Empower and its offerings, customers can visit the company's website or call their support line for inquiries.

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