DXC Technology Shines as Leader in ServiceNow Ecosystem Study

DXC Technology Recognized as a Leader in ServiceNow Ecosystem
DXC Technology, a prominent global provider of technological services, has achieved an impressive recognition from ISG in its recent Provider Lens™ ServiceNow Ecosystem Partners 2025 study. DXC stands out as a leader across various regions, including the US, Asia Pacific & Japan (AP&J), and Europe.
Key Highlights of the Report
The ISG report particularly emphasizes DXC's leadership due to its collaborative efforts through a specialized Center of Excellence with ServiceNow. This initiative is designed to enhance the implementation of generative AI technologies, which significantly contributes to innovation in various business processes.
DXC's Expertise in ServiceNow Solutions
In the report, DXC is hailed for its extensive experience in ServiceNow consulting and implementation services. With a track record of over 7,200 successful implementations, the company boasts more than 15 years as an Elite ServiceNow Ecosystem Partner.
ServiceNow Consulting and Implementation
DXC's proven expertise in leveraging the Now Platform® empowers clients to reap substantial benefits, demonstrating its capacity to maximize productivity and return on investment. This success reinforces its position as a reliable partner in digital transformation journeys.
Validated Managed Services
The report also highlights DXC's robust managed services offerings. The company has fortified its workforce with over 2,000 ServiceNow certifications, showcasing their commitment to continuous learning and providing outstanding service reliability.
Innovation Drives DXC Forward
One of the standout aspects of DXC’s strategy is its innovation through the Center of Excellence, established in collaboration with ServiceNow. This initiative aligns DXC’s industry knowledge with ServiceNow’s advanced AI solutions.
James Taylor, Global General Manager of Enterprise Applications at DXC, remarked, "We continue to assist our customers in accelerating their digital transformations while harnessing the potential of artificial intelligence. Our dedication to enhancing our capabilities within the ServiceNow realm allows us to offer high-caliber AI-driven use cases that deliver real business value. This recognition from ISG reinforces our strategic approach and the significant impact we have on businesses globally."
The Role of AI in Business Transformation
ServiceNow is recognized for utilizing artificial intelligence to help companies connect people, processes, and data effectively, ultimately increasing productivity. Through recent collaboration initiatives, including solutions tailored for the insurance sector, DXC and ServiceNow are focused on optimizing workflows to enhance operational efficiency and customer satisfaction.
Impact on Various Industries
DXC's commitment to innovation in the ServiceNow ecosystem reflects its industry leadership. The offerings not only aim at strengthening operational frameworks but also aim to reduce process debt across various sectors.
Understanding DXC Technology
DXC Technology serves as a crucial partner for many innovative organizations around the world. It emphasizes simplifying and modernizing clients' systems and processes while integrating AI to ensure security and trust within their operations.
As a trustworthy leader in information technology, DXC is dedicated to advancing enterprises by optimizing their processes and critical workloads. This highlights their role in transforming technological frameworks to meet evolving business needs.
About ISG
ISG (Information Services Group) is widely recognized as a leading global technology research and advisory firm, assisting corporations and public sector organizations in achieving higher operational efficiency and faster growth.
Frequently Asked Questions
What recognition did DXC Technology receive?
DXC Technology was recognized as a leader in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study.
How long has DXC been a ServiceNow partner?
DXC has over 15 years of experience as an Elite ServiceNow Ecosystem Partner.
What areas does the ISG report focus on?
The ISG report evaluates capabilities in managed services, consulting, implementation, and innovation with ServiceNow.
What is the significance of the Center of Excellence?
The Center of Excellence aims to accelerate generative AI adoption and innovation alongside ServiceNow solutions.
How does DXC support its clients?
DXC supports clients through enhanced technology services, including process optimization and integration of AI into operations.
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