Duthie Power Services Welcomes Paul Lewis as QA Coordinator
Duthie Power Services Welcomes Paul Lewis as QA Coordinator
Longtime Field Technician brings hands-on expertise, safety focus, and QA leadership
Duthie Power Services is excited to announce the appointment of Paul Lewis as its new Safety and Quality Assurance Coordinator. As a dedicated Field Technician for over eight years, Paul brings extensive field experience, commitment to safety, and a collaborative spirit which aims to enhance the company's standing as a leader in quality assurance.
Expertise from the Ground Up
Originally from Southern California, Paul has traveled extensively through the region as one of Duthie Power's Generator Experts. Prior to his tenure at Duthie, he developed his skills in the structural steel industry as a welder and fabricator, and in aerospace as a fitter. His journey at Duthie began at an entry level as an oil changer, where he learned the fundamentals through hands-on experience. "I started knowing just the basics, and all my knowledge came from hard work in the field," Paul recalls. "By shadowing senior technicians and engaging with them on-site, I gained invaluable insights. Sometimes, I'd even reach out for troubleshooting tips." This dedication led him to achieve the EGSA Journeyman Certification and earn positive feedback from numerous satisfied customers.
Variety and Engagement in the Field
One of Paul's greatest joys in commercial generator work is the diversity it offers. "You're never in the same spot every day. I might work on similar equipment, but I'm in a different location each time, and I genuinely appreciate that environment." Now, in his new QA leadership position, Paul plans to strengthen communication among field technicians, the office staff, and clients, with a keen focus on improving safety practices and enhancing customer interactions.
Duthie Power's Commitment to Quality Assurance
Duthie Power's Quality Assurance program, established two years ago under the leadership of Director of Operations Randy Gross, exemplifies the company’s commitment to quality. Uniquely, unlike many firms that practice QA in controlled settings only, Duthie encourages its field technicians to participate actively in the quality assurance process. This approach is not merely about finding faults but recognizing excellence and fostering growth.
At Duthie, new technicians undergo job sample reviews within their initial 90 days, and every technician participates in multiple QA evaluations each year. Constructive feedback is directly communicated to leadership to support ongoing development while QA achievements are recognized during safety meetings to boost morale and share effective practices. Paul's promotion is a reflection of Duthie's ingrained culture of improvement, accountability, and collaborative success.
A Leader in Safety and Quality
Randy Gross, Director of Operations at Duthie Power Services, expressed his confidence in Paul's abilities: "Paul has earned this role by proving himself time and again in the field. He started from the ground up, mastered each technical level, and always prioritized safety and quality. With his ability to connect with both technicians and customers, he is uniquely positioned to elevate our QA program and strengthen communication across the company."
About Paul Lewis
Outside of his professional commitments, Paul is an adventure enthusiast who enjoys outdoor activities such as camping and off-roading, with a particular passion for sand dragging—eager to get behind the wheel of a Sand Drag vehicle.
About Duthie Power Services
Duthie Power Services has been a reliable provider of power solutions since 1965. The company specializes in generator sales, installations, rentals, maintenance, diagnostics, repairs, and round-the-clock emergency power restoration. Committed to safety, reliability, and customer satisfaction, Duthie Power Services serves a wide array of industries across Southern California.
Frequently Asked Questions
Who is Paul Lewis?
Paul Lewis is the newly appointed Safety and Quality Assurance Coordinator at Duthie Power Services, bringing many years of field experience.
What is Paul’s background?
He has over eight years of experience as a Field Technician, previously working in various technical roles before joining Duthie Power Services.
What is Duthie Power’s QA program?
Duthie Power's Quality Assurance program emphasizes technician participation in quality checks to recognize excellence and foster improvements.
How does Duthie Power support new technicians?
New technicians receive job sample reviews within their first 90 days and participate in multiple QA evaluations annually.
What activities does Paul enjoy outside of work?
Paul enjoys camping, off-roading, and sand dragging, reflecting his adventurous spirit.
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