Duke Energy Florida Provides Power Restoration Updates

Duke Energy Florida Provides Timely Updates on Restoration Efforts

As the impact of Hurricane Milton continues to be felt, Duke Energy Florida is taking steps to keep customers informed about their power restoration process. With a significant workforce of 16,000 resources and multiple crews working tirelessly overnight, the company has released estimated times for when customers can expect their electricity to be restored. While efforts are being expedited to bring back power to certain areas sooner, the majority of customers affected are anticipated to have their service reinstated in the coming days.

Estimated Restoration Timeline for Affected Areas

Based on the latest evaluations, Duke Energy Florida has outlined specific days and times when customers should expect their power to be back on. The anticipated restoration timeline includes:

Sunday Restoration Targets

For customers in various counties such as Brevard, Citrus, and Volusia, power is expected to be restored by:

• Sunday by 11:59 PM

Further Restoration Plans

In addition to the counties mentioned earlier, the company aims for restoration in:

• Tuesday by 11:59 PM for Pasco and Pinellas Counties.

Todd Fountain, the storm director at Duke Energy Florida, expressed gratitude for the hard work of the team and cooperation from local officials and first responders, reassuring customers that their power will return within days, rather than weeks.

How to Report Power Outages

During this challenging time, Duke Energy Florida encourages customers to report any outages through various convenient methods:

• Visit the Duke Energy website on your computer or mobile device.
• Download and use the Duke Energy mobile app from your smartphone's app store.
• Send a text message with the word OUT to 57801 (note: standard text rates may apply).
• Contact the automated outage reporting system at 800.228.8485.

For customers unable to receive power due to property-specific issues, such as damages to the electrical infrastructure at their property, it is advised to consult local municipalities for proper guidance, as inspections may be necessary after any repairs.

Accessing the Latest Outage Information

Duke Energy Florida has made it easy for customers to stay updated on outages. They can access real-time outage information through the company's dedicated outage map. Additionally, customers can sign up for outage alerts to receive timely updates directly.

About Duke Energy Florida

Duke Energy Florida, part of Duke Energy, possesses an impressive 12,300 megawatts of energy capacity and provides electrical service to approximately 2 million residential, commercial, and industrial customers. Their service footprint spans an extensive area of 13,000 square miles across Florida.

About Duke Energy
Duke Energy (NYSE: DUK), recognized as a Fortune 150 enterprise, is one of the largest energy holding companies in the United States. Headquartered in Charlotte, North Carolina, the company serves around 8.4 million customers across multiple states, including North Carolina and Florida. Duke Energy collectively operates 54,800 megawatts of energy capacity, alongside its natural gas utilities serving millions more.

The company is actively pursuing an ambitious clean energy transition, targeting net-zero methane emissions from natural gas operations by 2030 and net-zero carbon emissions from electricity generation by 2050. This initiative includes important investments in grid enhancements and cleaner energy sources like renewables, energy storage, and nuclear.

To learn more about Duke Energy and its services, visit the official website. Duke Energy is also active on various social media platforms, including X, LinkedIn, Instagram, and Facebook, where they share updates about their energy transition and customer services.

Frequently Asked Questions

What caused the power outages in Florida?

The power outages were primarily due to the impact of Hurricane Milton, which caused significant damage to the electrical infrastructure.

How can I report a power outage?

Customers can report outages via the Duke Energy website, mobile app, text messaging, or by calling the automated reporting system.

When can I expect my power to be restored?

Duke Energy has provided estimates for restoration times depending on the area, with many expecting power back by Sunday evening or Tuesday for some counties.

Who should I contact for issues with my electrical system?

If there are issues like damage to your meter base, it's best to reach out to your local municipality for guidance and necessary inspections.

What is Duke Energy's commitment to clean energy?

Duke Energy is committed to achieving net-zero methane emissions by 2030 and net-zero carbon emissions from electricity generation by 2050, focusing on transitioning to cleaner energy sources.

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