Duke Energy Florida Advises Customers to Prepare for Storm Impact

Duke Energy Florida Urges Preparedness Amid Tropical Storm Milton

Duke Energy Florida is advising all customers to prioritize their safety as Tropical Storm Milton approaches. Company meteorologists are closely tracking the storm, and they want to ensure that customers are taking the necessary measures to prepare for potential impacts.

Anticipated Storm Effects

The National Hurricane Center has indicated that Tropical Storm Milton could strengthen into a major hurricane, presenting hazardous weather conditions in many areas. Regardless of the hurricane's intensity, severe storm surges and heavy rainfall are expected to affect parts of the company’s service region.

This storm may have a significant impact on infrastructure, potentially causing widespread equipment damage that could lead to extended power outages. The strong winds and storm surge from Milton could also jeopardize the structural integrity of homes and businesses, rendering them unsafe for re-energization.

"Tropical Storm Milton poses a significant threat to communities along the state’s west coast," stated Todd Fountain, the storm director for Duke Energy Florida. He emphasized that the team is prepared to respond, with plans in place to mobilize support crews from various locations to assist with power restoration efforts.

Proactive Steps for Customers

In light of the potential storm impacts, it is vital for customers to be proactive. Line technicians are currently inspecting equipment and inventory to ensure all necessary materials are on hand for repairs and power restoration. Furthermore, crews are strategically positioned in areas forecasted to be affected, allowing for a quick response once the storm passes.

"As we recover from previous storms, it’s crucial for customers to stay informed and prepared as Milton approaches our coast," remarked Melissa Seixas, president of Duke Energy Florida. She urged customers to remain vigilant and to monitor updates from emergency management concerning safety protocols.

Safety Preparedness Strategies

Duke Energy offers several safety tips for customers to prepare for potential power outages that may occur during the storm:

Before the Storm

• Assemble or update an emergency supply kit, including essentials such as medicines, water, nonperishable food, and other hard-to-find supplies that may be needed for at least two weeks.
• Keep a portable radio or TV handy to stay informed about weather updates and instructions from local officials.
• Ensure that all electronic devices are charged prior to the storm, and consider utilizing portable chargers that are fully powered.
• Have a contingency plan for family members, particularly those with unique needs, to reach a safe location if prolonged outages or evacuations are necessary.
• Pet owners should plan for accommodations at shelters that accept pets, stay with friends or family, or find pet-friendly hotels if needed.

Reporting Outages

As the storm approaches, it is critical for all customers to ensure their contact information with Duke Energy is current. This helps guarantee they receive timely updates regarding any outages they may experience.

Customers who do find themselves without power during the storm can report outages through several methods:

• Access the Duke Energy website via a computer or mobile device.
• Utilize the Duke Energy mobile app, available for download on Apple Store or Google Play.
• Text OUT to 57801 to report power outages (standard texting charges may apply).
• Call the automated outage-report system at 800-228-8485.

About Duke Energy Florida

Duke Energy Florida operates as a subsidiary of Duke Energy, maintaining a substantial capacity of 12,300 megawatts of energy, providing electricity to approximately 2 million customers across a significant service area. The company is committed to implementing a clean energy transition while focusing on reliability, affordability, and accessibility.

Dedicated to improving energy practices, Duke Energy aims for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. Investments in electric grid upgrades, renewable energy sources, and cleaner generation methods are seen as pivotal to reaching these ambitious targets.

Frequently Asked Questions

What should I do to prepare for Tropical Storm Milton?

Prepare an emergency supply kit, charge electronic devices, and stay informed through reliable news sources and local officials.

How can I report a power outage during the storm?

You can report an outage by visiting the Duke Energy website, using the mobile app, texting OUT to 57801, or calling 800-228-8485.

What resources does Duke Energy provide for storm preparedness?

Duke Energy provides resources online, including emergency preparation tips and safety protocols that can help you get ready for severe weather.

How does Duke Energy respond to storm impacts?

Duke Energy mobilizes crews from various regions to assist with power restoration and closely monitors situations to respond quickly post-storm.

What are Duke Energy's goals related to clean energy?

The company aims to achieve net-zero methane emissions by 2030 and net-zero carbon emissions from its electricity generation by 2050, focusing on cleaner and renewable energy solutions.

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