Diesel Laptops and Decisiv Partner to Enhance Truck Service Efficiency

Diesel Laptops and Decisiv Announce Exciting New Partnership

Diesel Laptops, renowned for providing top-notch commercial truck efficiency solutions, has recently partnered with Decisiv, a leader in Service Relationship Management (SRM) solutions. This collaboration aims to enhance diagnostic scanning data and automate the creation of service event cases. The announcement was made during a prominent industry event, showcasing the commitment of both companies to improve truck service processes.

Transforming Diagnostic Integration

Through the integration of Diesel Explorer Pro with Decisiv's SRM platform, repair facilities and fleets can significantly reduce time-consuming data entry tasks. Tyler Robertson, the CEO of Diesel Laptops, emphasized that this partnership is focused on minimizing downtime and facilitating faster return of trucks to the road. The synergy between diagnostic data and automated service event creation sets a precedent for efficiency within the industry.

Streamlining Service Management

The integration allows for a seamless flow of critical truck data such as Vehicle Identification Number (VIN), mileage, and fault codes into the Decisiv SRM platform. By automating this process, service events can be created with greater accuracy, which ultimately enhances the overall service experience. Access to advanced features, including bi-directional commands for Diesel Particulate Filter (DPF) regenerations, further showcases the capability of the Diesel Explorer Pro subscription.

Key Advantages of the Partnership

This partnership introduces multiple key benefits that enhance service operations across the board. Here are few noteworthy advantages:

• Automated Case Creation: By removing the need for repetitive data entry, the likelihood of human error is diminished, leading to a more reliable service process.
• Accurate Repair Information: Technicians can now rely on real-time fault code information, expediting the diagnosis and planning of necessary repairs.
• Enhanced Communication: With a unified source of real-time diagnostic information, all stakeholders, including technicians and fleet managers, stay informed and aligned.

Improved Business Outcomes

Both companies anticipate that this collaboration will lead to reduced downtime experienced by fleets and simpler operational processes for repair facilities. Tyler Robertson highlighted that the partnership not only benefits the immediate stakeholders but also leads to higher satisfaction among customers.

Live Demonstrations and Engagement

During the upcoming Transportation Technology Exhibition, live demonstrations of the integrated solution will be available at Diesel Laptops booth (#2535) and Decisiv booth (#1213). These demonstrations are intended to showcase firsthand how this innovative partnership can streamline the service process within commercial transportation.

About Diesel Laptops

Operating from its headquarters, Diesel Laptops LLC excels in developing diesel diagnostic software, hardware, and educational resources tailored for commercial trucks and off-highway vehicles. Their mission is to simplify and enhance repair processes, ultimately leading to reduced downtime and substantial cost savings for fleets and independent repair facilities alike.

About Decisiv, Inc.

Decisiv, based in Virginia, stands as the provider of the largest asset service management ecosystem for the commercial vehicle sector. Their platform supports service management for thousands of service locations and fleets across North America, managing millions of service events each year. With a focus on intelligent asset management, Decisiv is committed to enhancing performance, compliance, and security for commercial vehicles.

Frequently Asked Questions

What is the main goal of the Diesel Laptops and Decisiv partnership?

The partnership aims to integrate diagnostic data and automate service event creation, enhancing efficiency and reducing truck downtime.

How does the integration benefit repair facilities?

The integration eliminates duplicate data entry, ensures accurate repair information, and improves communication among all service stakeholders.

What features are included in the Diesel Explorer Pro subscription?

Advanced capabilities such as bi-directional commands for DPF regenerations and emissions tampering detection are part of the subscription package.

Where can I see live demonstrations of the integrated solution?

Live demonstrations will be showcased at the Diesel Laptops booth (#2535) and the Decisiv booth (#1213) during the Transportation Technology Exhibition.

How does Diesel Laptops aim to reduce service downtime?

By streamlining the service workflow and automating data entry, Diesel Laptops helps fleets experience shorter downtime and simplified service processes.

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