DEVGRU and Accelalpha Unite to Enhance Customer Experience

DEVGRU and Accelalpha Unite for Greater Customer Experience

In a significant move, two prominent implementation partners of Oracle are forming an alliance to offer comprehensive customer experience solutions using Oracle CX cloud applications. This collaboration marks a pivotal moment for Oracle customers, who will now have a single point of contact to handle the implementation, integration, and management of all Oracle applications ranging from back-office to front-office operations.

Revolutionizing Customer Experience

The partnership between Accelalpha and DEVGRU is set to transform the way businesses interact with their clients. By combining their forces, both companies aim to unify the customer experience through seamless integration of Oracle's various applications including ERP, SCM, Logistics, and HCM. Their efforts will also enhance Oracle's marketing solutions like Responsys, Eloqua, Unity, and Unity Behavioral Intelligence.

Voices from the Leadership

According to Devang Bhavsar, Head of CX at Accelalpha, "DEVGRU's offerings will perfectly complement Accelalpha's expertise, resulting in an extensive solution that addresses every facet of the customer journey." Meanwhile, DEVGRU's CEO, Michael Blumenfeld, expressed enthusiasm, stating, "Our companies share a common vision to provide Oracle customers with a distinctive experience that wouldn’t be achievable alone. This partnership excites me immensely."

Enhancing Business Competitiveness

This collaboration is all about optimizing processes and integrating technologies to help customers enhance their competitiveness in the marketplace. By reducing redundancies and streamlining operations, both firms are dedicated to providing businesses with a holistic approach to managing their customer interactions.

About Accelalpha

Accelalpha specializes in providing IT consulting and business solutions to assist clients in implementing and managing Oracle cloud applications. What sets Accelalpha apart is its extensive experience across all Oracle application modules and its rich knowledge within various functional domains. This depth enables them to facilitate transformative business initiatives, maximizing the returns on investments for their clients.

About DEVGRU

DEVGRU is a dedicated agency focusing on optimizing customer experiences (CXO), standing at the forefront of customer experience and marketing technology. Through tailored services and innovative strategies, DEVGRU empowers clients to fully leverage their MarTech investments, driving significant ROI. As a trusted Oracle partner, DEVGRU possesses considerable expertise in deploying and managing Oracle's CX Marketing suite across diverse industries, both B2C and B2B.

Frequently Asked Questions

What are the main goals of the DEVGRU and Accelalpha partnership?

The partnership aims to deliver a unified customer experience by integrating and managing various Oracle applications, creating a comprehensive solution for businesses.

What is Accelalpha's expertise in?

Accelalpha has a wealth of experience in implementing and managing Oracle cloud applications, making it a valuable partner for businesses looking to optimize their use of Oracle solutions.

How will the partnership impact Oracle customers?

Oracle customers will benefit from a streamlined approach to managing their applications, with an emphasis on enhancing customer interaction and satisfaction.

What does DEVGRU specialize in?

DEVGRU focuses on customer experience optimization by integrating marketing technology solutions that enhance user engagement and drive ROI.

Can you provide examples of Oracle applications involved in this partnership?

The partnership will involve Oracle’s ERP, SCM, Logistics, HCM, and various marketing applications such as Responsys and Eloqua, among others.

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