Crossfuze Achieves Elite Partner Status and Customer Experience Honor

Crossfuze Retains Elite Partner Status

Crossfuze, known for its leadership in ServiceNow solutions, has proudly maintained its recognition as an Elite Partner. This prestigious title is held by fewer than 80 partners globally, underscoring Crossfuze's steadfast dedication to providing unmatched ServiceNow services and personalized solutions for its clients.

Achievement of Customer Experience Specialization

In addition to its Elite Partner status, Crossfuze has made a remarkable achievement by obtaining the Customer Experience Specialization from ServiceNow. This accolade places Crossfuze among only six global partners that have earned any form of specialization, positioning the company as a key player in enhancing customer experiences through innovative solutions on the ServiceNow platform.

Leadership Comments on Recognition

Expressing pride in this accomplishment, Steve Griffiths, CEO of Crossfuze, stated, "We are honored to be recognized as one of the top ServiceNow partners globally. Our team's dedication to excellence and our focus on customer success have been instrumental in achieving these milestones. The Customer Experience Specialization is a testament to our commitment to delivering unparalleled value to our clients."

Expanded Practices and Commitment to Excellence

Crossfuze's achievements are complemented by its success in securing 12 validated practices across various ServiceNow offerings in the latest year, showcasing the company's versatility in supporting its clients throughout their entire journey.

Focus on Joint Customers

Erica Volini, Executive Vice President of Worldwide Industries, Partners, and Go-to-Market at ServiceNow, recognized Crossfuze’s contributions by stating, "Crossfuze continues to show outstanding commitment to our joint customers. Their continued status as Elite is further evidence of the incredible value they deliver and the future we are building together."

Transforming Operations for Digital Goals

As an Elite Partner of ServiceNow, Crossfuze utilizes its extensive industry knowledge and technical capabilities to assist organizations in revolutionizing their operations to meet digital transformation objectives. With a strong history of success and a commitment to innovation, the company is well-prepared to lead amidst the continually evolving digital landscape.

Growth and Future Prospects

Nick McGillivray, President & CRO of Crossfuze, enthusiastically mentioned, "We enjoyed a record-breaking quarter for the company in Q4 and this growth, along with our investment in developing our AI practice, places us in an exceptionally strong position to harness the opportunities available to our clients with Agentic AI and the ServiceNow platform. Digital transformation is accelerating, and now is the perfect time to leverage these advancements!"

About Crossfuze

Crossfuze is an esteemed global professional services partner with over 20 years of experience delivering innovative workflow design and technology solutions that drive lasting business results for its clients. The company offers a comprehensive suite of advisory, implementation, and support services crafted to guide clients in setting strategic directions on the ServiceNow platform for successful implementation and ongoing operational excellence. As a dedicated ServiceNow Elite Partner, Crossfuze focuses on providing top-tier ServiceNow experiences and advancing digital transformation across organizations worldwide.

Frequently Asked Questions

What is Crossfuze's recent achievement?

Crossfuze has retained its Elite Partner status and achieved the Customer Experience Specialization from ServiceNow, recognizing its commitment to customer success.

How many partners hold the Elite Partner status?

Fewer than 80 partners globally hold the Elite Partner status with ServiceNow, making it a prestigious designation.

What does the Customer Experience Specialization signify?

The Customer Experience Specialization signifies that Crossfuze is a leader in transforming customer experiences on the ServiceNow platform, being one of only six partners to earn this accolade.

Who commented on Crossfuze's achievements?

Steve Griffiths, CEO of Crossfuze, and Erica Volini, EVP of ServiceNow, have both highlighted the company's commitment to excellence and customer success in light of these achievements.

What is the focus of Crossfuze's services?

Crossfuze focuses on innovative workflow design and technology solutions, providing advisory, implementation, and support services for optimal performance on the ServiceNow platform.

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