Consumers Credit Union Partners with Lumin Digital for Growth

Consumers Credit Union Partners with Lumin Digital for Innovation

Consumers Credit Union has announced an exciting collaboration with Lumin Digital to offer a cutting-edge digital banking solution tailored for its members. This partnership reflects the union's commitment to enhancing member services through innovation and technology.

A People-Centric Digital Banking Solution

In an era where digital solutions are essential, Consumers Credit Union required a provider that aligns with its mission of prioritizing people. The selection of Lumin Digital stands testament to the credit union's dedication to meeting the unique needs of its growing member base. With substantial growth over recent years, both organically and through mergers, the need for a robust digital infrastructure has never been more pressing.

Understanding Unique Member Needs

As Consumers Credit Union expands its services to accommodate more than 222,500 members, it turned to Lumin Digital for their innovative, cloud-native banking solutions. Lumin stood out due to its commitment to a data-informed user experience and its philosophy of putting people first. This alignment of values made the partnership a logical choice for Consumers Credit Union.

Transformation through Technology

Upon the integration of Lumin Digital's platform, the credit union can expect a myriad of benefits. The cloud-native solution offers continuous improvements based on real user interactions. These advancements aim not only to streamline banking processes but also to enhance the overall member experience with advanced self-service options and credit card management.

Support for Future Growth

Jeff Chambers, CEO of Lumin Digital, expressed enthusiasm about the opportunity to support Consumers Credit Union's growth trajectory. The digital banking solution is designed to equip the union's team and its members with the necessary tools to flourish in a rapidly evolving financial environment. This partnership is poised to enhance the capabilities of both organizations significantly.

About Consumers Credit Union

Founded in 1930, Consumers Credit Union is headquartered in Lake Forest, IL, and has grown to manage assets totaling $3.5 billion. Firmly believing in the value of personal connections, the credit union emphasizes that banking is about people. Their philosophy centers on the idea that everyone deserves trusted support, and their digital transformation is a step toward enhancing the accessibility of their services.

About Lumin Digital

As the premier provider of cloud-native digital banking solutions, Lumin Digital is committed to enabling financial institutions to adapt and thrive amid changing market demands. Their platform is crafted to foster innovation and scalability, ensuring that clients can meet evolving customer expectations seamlessly.

Frequently Asked Questions

What is the focus of the partnership between Consumers Credit Union and Lumin Digital?

The partnership focuses on implementing innovative digital banking solutions that enhance member services and experiences.

How does Lumin Digital improve the banking experience for Consumers Credit Union members?

Lumin Digital offers cloud-native technology that facilitates improved user experiences through continuous development and advanced self-service options.

What are the core values shared by Consumers Credit Union and Lumin Digital?

Both organizations share a commitment to a people-centric approach and a focus on meeting the unique needs of their members and clients.

When was Consumers Credit Union founded?

Consumers Credit Union was established in 1930 and has significantly grown its member base and assets since then.

What is the significance of cloud-native solutions in digital banking?

Cloud-native solutions enable financial institutions to continuously adapt and innovate their services based on user behavior and market trends.

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