Confluence Health Innovates Virtual Care with KeyCare Partnership

Confluence Health Enhances Virtual Care Through KeyCare Partnership

Confluence Health is excited to announce a groundbreaking partnership with KeyCare that aims to revolutionize the way patients access urgent care. This collaboration leverages an Epic-powered virtual care platform, allowing patients to receive high-quality, cost-effective healthcare from the comfort of their homes.

Convenient Access to Healthcare

Patients within the health system can now enjoy on-demand urgent care visits via Confluence Health's MyChart website or app. This innovative service provides convenience, ensuring that patients can receive medical attention anytime, anywhere. The accessibility of virtual healthcare is crucial, especially as people increasingly prefer remote options for managing their health.

Seamless Integration of Health Information

One of the standout features of this partnership is the seamless integration it provides. Confluence Health's care team and KeyCare providers can access patients' health information through their MyChart accounts. This connectivity ensures that individuals receive the best possible care since their comprehensive medical history is readily available. Dr. Beth Avena, core medical director for primary care at Confluence Health, expressed enthusiasm about the new option, emphasizing its potential to enhance the quality of healthcare delivery.

KeyCare's Role in Telehealth

KeyCare plays a pivotal role in expanding access to virtual healthcare. By partnering with a comprehensive network of virtual care providers and utilizing the Epic system, KeyCare enhances the capabilities of healthcare organizations. This synergy enables health systems to optimize their service delivery and improve patient outcomes, effectively becoming an essential ally in modernizing healthcare.

Strengthening Community Health Needs

This collaboration is particularly significant for the region, where Confluence Health continually strives to meet the growing healthcare demands of the community. Tracy Corgiat, vice president of primary care at Confluence Health, noted the importance of offering a diverse range of care options. By integrating virtual visits into their service model, Confluence Health positions itself to better address the varied needs of patients in North Central Washington.

A Commitment to Continuous Innovation

In today's fast-paced environment, healthcare providers must remain innovative to meet evolving patient expectations. The ability to provide 24/7 virtual urgent care exemplifies this commitment. Dr. Lyle Berkowitz, CEO of KeyCare, highlighted the excitement surrounding this partnership, indicating a shared goal of enhancing patient access to vital healthcare services.

Future Possibilities with Virtual Care

With the ongoing development of telehealth and virtual care options, the future looks bright for Confluence Health and KeyCare. As healthcare needs continue to evolve, both organizations are dedicated to providing innovative solutions that ensure comprehensive care. This partnership not only enriches the patient experience but also empowers healthcare providers within the system to deliver more efficient and effective services.

About KeyCare

KeyCare is at the forefront of transforming healthcare delivery by supplying hospitals and health systems with a robust network of virtual care providers. Their Epic-based EMR and telehealth platform enable healthcare organizations to better serve their patients through coordinated telehealth access while reducing the burden on onsite providers. KeyCare’s services include nationwide virtual on-demand care, ensuring patients receive the support they need no matter where they are.

About Confluence Health

Confluence Health is a significant integrated healthcare provider in North Central Washington, equipped with nearly 300 physicians, a wide array of medical specialties, and dedicated services that prioritize compassionate healthcare delivery. The organization is committed to maintaining a leadership position in healthcare innovation, continuously investing in technologies to uplift patient care while supporting its providers in offering exceptional healthcare experiences.

Frequently Asked Questions

What services does the Confluence Health and KeyCare partnership provide?

The partnership focuses on offering patients virtual urgent care visits accessible via the Confluence Health MyChart app or website.

How does the integration of health information benefit patients?

The integration enables care teams to access patients' comprehensive medical histories, leading to informed decisions and higher quality care.

What is KeyCare's role in virtual care?

KeyCare provides health systems with a network of virtual care providers and utilizes the Epic system to optimize service delivery and patient care.

How does this partnership address community healthcare needs?

This collaboration expands healthcare access in North Central Washington, offering on-demand options and addressing the growing preferences for virtual care.

What are the future goals for Confluence Health and KeyCare?

Both organizations aim to continuously innovate and enhance access to care, ensuring they meet evolving patient expectations and healthcare demands.

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