Citrix Partners with Arrow Electronics to Boost Growth Strategy

Citrix and Arrow Electronics Forge Strong Partnership for Growth

Citrix, a well-respected business unit of Cloud Software Group, Inc., recently announced a significant strategic partnership with Arrow Electronics, a leader in global technology solutions. This exciting collaboration focuses on mid-market growth and establishes Arrow Electronics as the sole distributor for Citrix in North America and Europe.

New Agreement Marks a Transformative Move

Effective from early 2025, Arrow will take on the crucial responsibility of exclusively managing the Citrix mid-market and small to medium-sized business (SMB) sectors across these regions. This shift is poised to transform the dynamics of how Citrix approaches its market, providing channel partners with enhanced opportunities and streamlined processes.

Enhanced Growth Opportunities

The strategic initiative anticipates greater flexibility and growth potential for both Citrix and its partners. As channel partners engage with mid-market and SMB clients, they will work solely with Arrow, while retaining the established enterprise relationships directly with Citrix. This change is designed to bring a more tailored approach to meet the unique needs of various market segments.

Continued Support for Customers

Despite the transition, Citrix assures that clients will benefit from ongoing support and software maintenance directly from them. The new model allows Arrow to onboard new channel partners who can further strengthen Citrix’s presence in the regional market, thereby enhancing responsiveness during the buying process.

Investment in Partner Success

Citrix is committed to ensuring that this agreement's rollout is successful. A substantial investment in dedicated technical resources and a support framework for channel partners is part of this commitment. This initiative reflects Citrix’s focus on maintaining the quality of partner relationships and ensuring all partners can thrive.

Leadership Voices Excitement

Ethan Fitzsimons, the senior vice president for partnerships and commercial sales at Citrix, expressed enthusiasm about the fruitful opportunities this partnership presents. He emphasized the importance of adaptable strategies within their business ecosystem, which aligns with the evolving requirements of customers and partners alike.

Arrow's Readiness to Drive Growth

Cedric Doignie, Arrow's vice president of new models for enterprise computing solutions, echoed the sentiment of growth for Citrix. He stressed the effectiveness of Arrow’s extensive network and experience in the channel partner landscape, which will play a vital role in amplifying Citrix’s market presence.

Commitment to Ongoing Orders

Customers who have previously placed orders, including requests for support and maintenance, will see no disruption to their services. Citrix intends to keep supplying incentives to its channel partners, maintaining the pre-existing order transaction processes regardless of the new agreement's introduction. Notably, partners outside of these designated regions will not face any changes to their operations.

A Legacy Relationship Strengthened

Citrix and Arrow have enjoyed a robust partnership, illustrated by their prior collaboration managing sales, marketing, and technical support for specific partners utilizing fewer than 2,000 Citrix Customer Success Program (CSP) licenses. The new agreement builds upon this existing relationship, paving the way for future success and shared growth.

About Citrix

Citrix is dedicated to providing secure application and desktop delivery platforms designed to empower businesses of all sizes. By enabling a flexible work environment, Citrix allows employees to operate from their preferred locations while ensuring that IT departments can safeguard company information and devices effectively.

Frequently Asked Questions

What is the primary goal of Citrix's agreement with Arrow Electronics?

The agreement aims to enhance Citrix’s mid-market and SMB services through a strategic distribution partnership with Arrow Electronics.

When will Arrow Electronics officially start its partnership with Citrix?

Arrow Electronics will take on its new role as Citrix's sole distributor starting from June 2, 2025.

How will this change affect current Citrix customers?

Current customers will continue receiving support and services as usual, with no disruptions during the transition.

What is Citrix's commitment to its channel partners following this agreement?

Citrix is investing significantly in dedicated resources and support structures for its channel partners, ensuring ongoing success and collaboration.

Will there be any changes for Citrix partners located outside North America and Europe?

No, there will be no changes for Citrix partners outside North America and Europe due to this new agreement.

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