Citadel Credit Union Expands Community Impact with New Branch

Citadel Credit Union Expands Community Impact with New Branch
This new branch signifies not only physical growth but also a long-term investment in financial equity, education, and economic opportunity.
The organization has announced its plans to open its first branch in a vibrant neighborhood, marking a pivotal step in community-focused banking. Citadel Credit Union, a member-owned institution, has confirmed a lease for its new location, setting the stage for a new chapter of banking dedicated to serving the needs of the community.
Creating a Hub for Community Engagement
The new branch opening in Overbrook Park will be located at 7557-61 Haverford Ave. in 2026. This facility aims to offer more than traditional banking, featuring a community room available for local organizations, financial workshops, and neighborhood events. The branch spans 2,880 square feet, making it one of the largest locations operated by Citadel.
Commitment to Community
Citadel's decision to open their 25th branch reflects a broader commitment to fostering economic growth and inclusive development throughout the area. "We are not just opening doors; we are creating opportunities," stated Bill Brown, CEO of Citadel Credit Union. This branch will be designed not merely for transactions, but to empower community members on their financial journeys, whether they are starting a business or seeking to purchase a home.
Partnerships for Financial Education
Even as they prepare for the 2026 opening, Citadel is actively engaged in the community. They are collaborating with various local organizations to expand financial literacy, support affordable housing, and catalyze small business growth. With nearly 15,000 members residing in the area, Citadel is determined to enrich the community alongside its residents.
Enhancing Financial Literacy Initiatives
Citadel is focused on workforce re-entry financial literacy through partnerships with organizations like First Step Staffing, while also promoting women’s financial growth via the Women’s Opportunities Resource Center. They plan to launch youth financial education programs in collaboration with local children's hospitals, alongside homebuying workshops tailored for city residents.
Supporting Housing and Small Businesses
Citadel’s investment in the community is further evidenced by its donation of $7,500 to affordable housing initiatives. They are also actively collaborating with local groups to provide planning and educational workshops, especially focusing on supporting women and minority-owned businesses. This holistic approach ensures that all community members can access vital resources to thrive economically.
Philanthropy and Community Engagement
The credit union has raised $2.1 million since 2019 as part of its philanthropic endeavors, including partnerships that enrich the lives of families in need. Citadel’s commitment extends to multiple local initiatives, supporting various programs that promote community well-being and civic responsibility.
Community-Centric Banking Designed for Everyone
The upcoming branch will offer a complete range of banking services, including personal and business banking, mortgage services, and financial counseling. Notably, a community space will be established, free of charge for local nonprofits and groups, making it a hub for community gatherings and initiatives.
Claudia Hellebush, Chairwoman of Citadel's Board, emphasized the importance of this branch as a commitment to serving not just as a bank, but as a partner to the community. "This branch aims to be a place for learning and growth, ensuring residents have the tools they need to achieve financial success," she stated.
About Citadel Credit Union
Citadel Credit Union is a not-for-profit financial institution serving over 270,000 members, with assets of $6.4 billion. Recognized as one of the largest credit unions in its region, Citadel provides comprehensive banking and investment services to various counties. The organization has garnered awards as one of America's Best Regional Banks and continues to stand out as an employer of choice, committed to both its members and community.
Frequently Asked Questions
What is the purpose of the new Citadel branch?
The new branch aims to provide a hub for banking, community engagement, and financial education.
Where will the new branch be located?
The branch will be located at 7557-61 Haverford Ave. in Overbrook Park.
When is the expected opening of the new branch?
The branch is anticipated to open in early 2026.
How is Citadel Credit Union supporting the local community?
Citadel is partnering with local organizations to enhance financial literacy, support housing efforts, and promote small business development.
What types of services will the new branch provide?
The new branch will offer personal and business banking, mortgage services, and financial counseling, with a community space to host local events.
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