CIH Strengthens Security Offerings by Acquiring Haley's Lock Service

CIH Expands Security Solutions through Strategic Acquisition

CIH (Central Indiana Hardware) has taken a significant step forward by acquiring Haley's Lock, Safe & Key Service, Inc., a trusted locksmith and electronic security service provider. This acquisition enhances CIH's array of commercial door and security solutions, as the company continues to broaden its capabilities and service offerings.

Building a Legacy of Excellence

Established in 1969, Haley's Lock, Safe & Key Service has built a reputation for unparalleled customer service and expertise in locksmithing, electronic security systems, and safe services. Their dedication to quality aligns perfectly with CIH's mission to provide comprehensive and innovative security solutions.

Commitment to Customer Care

Haley's has enjoyed a prominent position in the market, providing services to both commercial and residential clients. The merger is expected to enhance customer care through CIH's extensive resources and support systems, allowing for a broader reach and improved service capabilities.

Leadership Insights on the Acquisition

Ron Couch, President and CEO of CIH, expressed his excitement about bringing Haley's team on board. "We are honored to have the Haley's team as part of our organization. Their legacy of service, market leadership, and culture provides a perfect strategic fit for our company," he stated. This acquisition signifies both commitment and confidence in Haley's continued success.

Operational Independence and Brand Continuity

Even after this acquisition, CIH plans to retain the Haley's brand name and its local operational independence. This approach ensures seamless service continuity and reassures Haley's existing customers that they will receive the same personalized service they have come to trust, now augmented by CIH's support and enhanced capabilities.

Long-term Vision for Growth and Collaboration

The owners of Haley's, Rick and Jeff Oliver, echoed their enthusiasm for the transition. “We are very excited to join the CIH/APTURA family,” they said. “This will only enhance our ability to continue four generations of excellent service to our customers.” This sentiment highlights the shared vision for future growth between both organizations.

Commitment to Employee Ownership and Excellence

The acquisition aligns with CIH's overarching mission under APTURA Group, a 100% employee-owned holding company. This partnership supports a culture of shared ownership and prioritizes the long-term success of both entities, ensuring a steadfast commitment to delivering excellent services.

Why CIH Chose to Acquire Haley's Lock

The decision to acquire Haley's Lock was driven by the strategic alignment of their services and the mutual dedication to customer satisfaction. As CIH continues to grow its presence in the security solutions market, it recognizes the vital role local expertise plays in delivering high-quality service.

Future Directions for CIH

The integration of Haley's Lock into CIH's operations is not just about expanding service capacity, but also about fostering innovation in security solutions. By leveraging Haley's established client relationships and CIH's resources, both companies aim to deliver enhanced security offerings tailored to meet evolving customer needs.

Frequently Asked Questions

What services does Haley's Lock, Safe & Key Service provide?

Haley's offers a range of services including locksmithing, electronic security systems, and safe services for residential and commercial clients.

How will CIH support Haley's brands post-acquisition?

CIH plans to maintain the Haley's brand and operational independence while providing enhanced resources and support to continue delivering personalized customer service.

What benefits will this acquisition bring to customers?

Customers can expect improved service capabilities and enhanced support through CIH's extensive resources while continuing to receive the personalized service they value.

What is the commitment of both companies towards employee ownership?

Both CIH and Haley's are committed to a culture of employee ownership and excellence, which supports long-term success and customer satisfaction.

How will the acquisition impact Haley's existing customers?

Haley's customers will continue to experience the high-quality service they expect, now bolstered by CIH's resources, ensuring a seamless transition and continued satisfaction.

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