CenterPoint Energy Forges Ahead with Storm Preparation Efforts

CenterPoint Energy's Preparations for Tropical Storm Francine

As Tropical Storm Francine approaches, CenterPoint Energy is taking significant actions to ensure the safety and preparedness of its customers. The company has initiated plans to mobilize crews, secure additional resources, and communicate essential safety tips to the communities it serves. With a well-structured Emergency Operations Center activated, CenterPoint Energy is ready to tackle the challenges posed by the storm.

Mobilization of Resources

Staging Sites and Crew Readiness

CenterPoint Energy has prepared staging sites across its service area, ensuring that crews and equipment are in place to respond quickly after the storm passes. Over 600 vegetation management workers have already been mobilized, with an additional 700 professionals on standby. This proactive approach is critical in clearing any fallen trees and debris that could impact power lines, thus ensuring swift restoration of electricity.

Engagement with Emergency Partners

The company remains in close contact with local, state, and federal emergency management officials, sharing updates on its storm preparations and readiness posture. This collaboration is vital to provide efficient responses in the event of outages or other storm-related incidents. CenterPoint Energy is committed to keeping all lines of communication open with public officials as the situation develops.

Communication with Customers

Safety Tips and Resources

To equip its customers with the information they need to remain safe during the storm, CenterPoint Energy is actively disseminating safety tips through various channels. This includes messaging about preparedness, the importance of having an emergency plan, and how to stay updated during the storm. The company encourages all customers to take these guidelines seriously in order to ensure their safety and well-being during challenging weather conditions.

Customer Outreach Initiatives

CenterPoint Energy is also reaching out to its Critical Care Residential and Chronic Care customers through multiple communication channels, including email and phone calls. This targeted outreach aims to ensure that the most vulnerable customers are aware of the available resources and support during adverse weather events, particularly as Tropical Storm Francine approaches.

Operational Updates and Media Briefings

In addition to mobilizing resources and engaging with customers, CenterPoint Energy is holding briefings for the media to provide updates on its preparedness measures. These briefings will offer key information regarding ongoing operations and potential impacts as the storm unfolds. It is part of the company's commitment to transparency and keeping stakeholders informed.

About CenterPoint Energy, Inc.

CenterPoint Energy, Inc. (NYSE: CNP) stands out as the only investor-owned electric and gas utility headquartered in Texas. The company plays a vital role in energy delivery, providing services to over 7 million customers across several states. With a legacy spanning more than 150 years, CenterPoint Energy continues to prioritize safety and reliability in every aspect of its operations.

Frequently Asked Questions

What actions is CenterPoint Energy taking for the storm?

CenterPoint Energy is mobilizing crews, preparing staging areas, and communicating vital safety tips to enhance readiness for Tropical Storm Francine.

How many workers have been activated?

Currently, over 2,400 workers have been activated, including 600 vegetation management professionals and 1,850 frontline workers.

What should customers do to prepare?

Customers should have an emergency plan, stay informed via CenterPoint's communications, and utilize safety resources provided by the company.

How can customers stay updated on outages?

CenterPoint Energy encourages customers to sign up for their Power Alert Service to receive real-time updates on outages and restoration efforts.

What areas does CenterPoint Energy service?

CenterPoint Energy provides services across multiple states, including Texas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, among others.

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