Celebrating Excellence: myKaarma 2024 Tech Video Grand Prix Winners

myKaarma Unveils 2024 Tech Video Grand Prix Winners

myKaarma, a prominent name in providing cutting-edge communication and payment solutions for automotive dealerships, proudly announces the remarkable winners of the 2024 Tech Video Grand Prix. This competition not only highlighted the technical skills of dealership technicians but also their exceptional ability to communicate with customers using myKaarma's innovative video tools.

A Celebration of Creativity and Professionalism

This year's contest received overwhelming participation, with over 300 entries from 15 different OEM brands. Technicians were invited to showcase their best tech videos, which played a significant role in enhancing service transparency and facilitating clear communication with customers.

Winners of the Competition

The winners of the 2024 myKaarma Tech Video Grand Prix are:

• Eric Jordan, Jeff Wyler CDJR Fort Thomas
• Connor Rothstein and Steve Giron, Holman Ford Turnersville
• Derek Ness, Luther Brookdale Honda
• Reanas Saleh, Mercedes-Benz of Music City
• Josh Arnold, Austin Subaru

Excellence in Customer Communication

What set the winning videos apart was their focus on detailed communication that engaged the customer effectively. The key aspects of their presentations included:

• Personal introductions that included thanking customers by name.
• Visual demonstrations of car issues, utilizing tools to aid explanations.
• Emphasizing the significance of repairs while prioritizing safety considerations and budget-friendly options.
• Display of professionalism through clear, confident communication throughout their videos.

Prizes for Outstanding Work

As a reward for their excellence, each winning individual or duo will receive a $500 Amazon gift card, a timely bonus just ahead of the holiday season. Additionally, these winners will gain visibility on the myKaarma blog and through a special feature in the myKaarma Fixed Ops News segment.

Building Trust Through Transparency

“This contest is about more than just recognizing outstanding technicians; it's about celebrating the importance of transparency and effective communication in cultivating trust with our customers,” explained Suzanne Rogers, Senior Performance Manager and Contest Chair at myKaarma. “By producing informative and engaging videos, these technicians are significantly enhancing customer service experiences and contributing to increased dealership revenues.”

Testimonials from Winners

Josh Arnold, one of the award-winning service technicians from Austin Subaru, shared, “Creating clear and engaging videos for our customers via the myKaarma platform has revolutionized our communication approach in this industry. I am honored to win and proud to play a role in enhancing service experiences for all.”

Cody Penna, General Manager at Austin Subaru, added, “This contest underscores the critical role communication plays in fostering trust with our customers. I am immensely proud of Josh for being acknowledged as one of the best. By setting a high standard for technicians in our field, Josh represents the commitment and professionalism that highlights the service experience at Austin Subaru.”

Experience the Winning Solutions

If you're interested in discovering the innovative tools that led to these prize-winning entries, consider requesting a demo of myKaarma's Tech Video and ServiceCart Video MPI solutions. Experience firsthand how these platforms can enhance communication in your dealership.

About myKaarma

myKaarma is committed to streamlining operations and enhancing customer interactions for dealerships. Their user-friendly design promotes seamless interactions, allowing dealers to focus on creating exceptional service experiences without unnecessary complications. Boasting a robust communication and payment platform, myKaarma effectively brings positive outcomes for both vehicle owners and dealers. It features comprehensive solutions including scheduling, communications, payment management, video MPI, and insightful reporting.

Frequently Asked Questions

What is the purpose of the myKaarma Tech Video Grand Prix?

The competition aims to recognize dealership technicians who utilize video tools to enhance communication and service transparency with customers.

How many entries were received for this year’s competition?

This year's contest received over 300 entries from technicians across various OEM brands.

What are the prizes for the winners?

Each winner will receive a $500 Amazon gift card and will be featured on the myKaarma blog and in Fixed Ops News.

Who were the winners of the 2024 Tech Video Grand Prix?

The winners include technicians from prominent dealerships such as Austin Subaru, Luther Brookdale Honda, and Holman Ford Turnersville.

How does myKaarma enhance the service experience?

myKaarma provides tools that improve communication and payment processes, helping dealerships deliver a better experience to customers.

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