Celebrating a Year of Progress: Procede Software Collaboration
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Celebrating a Year of Progress
This year marks a significant milestone in the partnership between Procede Software and Hino Trucks. Together, they have enhanced integration capabilities and increased support for dealers, underscoring their commitment to continuous improvement. Procede Software is recognized as a leading provider of dealer management system (DMS) solutions tailored for the heavy-duty commercial vehicle sector.
Advancements Through Partnership
Over the last year, Procede Software has been named a preferred DMS provider for U.S. Hino Trucks dealerships. This collaboration has resulted in substantial advancements that have propelled their integration capabilities and dealer support, providing valuable educational resources for customers and dealers alike.
Innovation in Dealer Management Systems
“We are excited to celebrate this milestone with Hino Trucks,” shared Larry Kettler, CEO of Procede Software. He highlighted how their dedication to improving integration capabilities has equipped joint customers with innovative solutions designed to boost efficiency and growth. Looking ahead, Kettler expressed enthusiasm for ongoing advancements in the Excede platform, which will continue to bring value and address real business challenges within the dealership network.
Comprehensive Solutions Package
As part of their preferred provider status, Procede Software has developed a solutions package that includes a range of integrations for the Excede platform. This package features OEM-proprietary and certified partners, most notably Decisiv, which enhances service relationship management. A thorough audit was performed to ensure existing customers are utilizing the latest updates and custom integrations specifically tailored for Hino Trucks. Both Procede and Hino teams have actively engaged with their customers through interviews to gather insights into how these products are being utilized effectively.
Enhancing Customer Experience
To further showcase the benefits of this partnership, Hino Trucks organized a webinar highlighting the enhanced capabilities brought on by the collaboration. This initiative aimed to facilitate ongoing engagement with dealerships, providing them with invaluable insights into the benefits of the integrations, thus fostering a dynamic support structure for dealers. Glenn Ellis, President and CEO of Hino Trucks, remarked, “We are thrilled to celebrate this milestone with Procede Software, as their innovative DMS solutions have significantly enhanced our dealership network's capabilities.”
Looking Ahead: New Integrations
Procede Software is eager to build on last year's success with Hino Trucks. Plans are already underway to explore next-generation integration sets which aim to streamline operations, enhance data accuracy, and improve overall customer experiences. As both companies continue to grow, they maintain their unwavering commitment to provide exceptional value and support for their customers, ensuring that they thrive in a rapidly evolving market.
About Procede Software
Established in 2001, Procede Software has emerged as a leading provider of enterprise-level Dealer Management Solutions specifically designed for the heavy-duty truck market. Their DMS, Excede, is trusted by various dealerships across North America and beyond, valued for its comprehensive functionality and reliable integration with OEM providers. Supported by Microsoft SQL technology, Excede offers advanced applications that deliver real-time information, streamlining operations across all dealership departments.
About Hino Trucks
A proud member of the Toyota Group, Hino Trucks manufactures a range of Class 4-8 commercial trucks. Known for its commitment to innovation, Hino Trucks produces vehicles characterized by low ownership costs, exceptional reliability, and superior maneuverability. The company continuously spearheads efforts to promote sustainability through its electric vehicle lineup while supporting a nationwide network of dealers, ensuring excellence in customer experience.
Frequently Asked Questions
What is the significance of this partnership?
This partnership is significant as it has facilitated advancements in dealer support and integration capabilities, enhancing the overall customer experience.
How has Procede Software impacted Hino Trucks?
Procede Software has provided innovative DMS solutions that have improved the capabilities of Hino Trucks' dealership network, boosting efficiency and support.
What initiatives are being explored for future progress?
Procede Software is exploring next-generation integrations aimed at streamlining operations and enhancing data accuracy while improving the customer experience.
What does Excede offer to dealerships?
Excede offers comprehensive functionality across dealership departments and reliable integration with OEM providers, making it a trusted DMS solution.
How can one learn more about Procede Software?
To learn more about Procede Software and its offerings, interested parties can visit their website or engage with them through their social media channels.
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