Cantaloupe, Inc. Enhances Amusement Payments with Engage Pulse

Cantaloupe, Inc. Unveils Engage Pulse for the Amusement Sector

Cantaloupe, Inc. (Nasdaq: CTLP), known for its cutting-edge technology solutions for self-service commerce, is thrilled to announce the launch of the Engage Pulse card reader. This state-of-the-art payment solution is specifically designed to optimize revenue potential for arcade and amusement operators, utilizing a unique ladder pricing interface that allows customers to pay once and access multiple plays.

The Necessity of Cashless Payments

The amusement industry is witnessing a remarkable shift towards cashless payments, a trend that accelerated recently. Research shows that a staggering $100 million was spent on amusement machines in a given year, with cashless transactions accounting for over 63% of total sales. Furthermore, the average cashless purchase value reached approximately $6.13, contrasting sharply with only $0.81 for cash transactions. This demonstrates a clear consumer shift towards digital payment methods, presenting an opportunity for substantial growth.

Transforming the Customer Experience

According to Gaurav Singal, chief technology officer at Cantaloupe, the Engage Pulse is poised to transform the payments landscape for the amusement and gaming sector. "The industry has long faced challenges associated with cash-only transactions, often leading to lost opportunities and disgruntled customers. Our Engage Pulse simplifies this by enabling customers to enjoy multiple plays in one transaction, enhancing their overall experience," he stated.

Success Stories from Early Adopters

Initial users of the Engage Pulse are reporting significant improvements in their sales performances. For instance, Tim Zahn, vice president of operations at Lieberman Companies, has shared impressive results from their implementation of the Engage Pulse in crane games at trampoline park locations, noting an 85% increase in year-over-year sales during the busy holiday period. In their mall locations, sales saw a rise of up to 53% compared to the previous year. This increase is partly due to customers spending an extra $2–3 over the standard $1 price on games, highlighting the device's effectiveness in streamlining and enhancing the payment process.

Key Features of Engage Pulse

The Engage Pulse is designed with operators in mind, bringing several innovative features that align with modern consumer preferences:

• Innovative Ladder Pricing Interface: Customers can easily select multiple plays or extended time periods in a straightforward transaction.
• 3.5-inch Color Touchscreen: This user-friendly interface enhances customer interactions, making payment seamless.
• Cashless Payment Capability: Expanding the customer base and increasing transaction volumes for operators.
• Seamless Integration: The Engage Pulse integrates effortlessly with existing amusement equipment, ensuring that transaction data feeds into Cantaloupe’s Seed Live platform.

About Cantaloupe, Inc.

Cantaloupe, Inc. (Nasdaq: CTLP) stands at the forefront of technology solutions that empower self-service commerce. They offer a diverse range of services, including micro-payment solutions, self-service kiosks, mobile ordering, connected point-of-sale systems, and cloud-based enterprise software. With more than a billion transactions processed every year, Cantaloupe optimizes operational efficiencies and boosts consumer engagement in sectors such as food and beverage, smart retail, hospitality, and entertainment Venues. With a commitment to innovation, Cantaloupe serves over 30,000 customers across various regions, including the U.S., U.K., EU, Australia, and Mexico.

Frequently Asked Questions

What is Engage Pulse?

Engage Pulse is a card reader introduced by Cantaloupe, Inc. designed for the arcade and amusement industry, allowing customers to pay once for multiple plays.

How does Engage Pulse benefit amusement operators?

It enhances revenue by facilitating cashless transactions and increasing transaction volumes through its innovative pricing interface and features.

What trends are driving the shift to cashless payments in the industry?

Recent findings indicate that a significant percentage of consumers prefer cashless transactions due to convenience, contributing to higher average purchase values.

Are early adopters experiencing success with Engage Pulse?

Yes, initial feedback shows significant sales increases, with some operators reporting up to an 85% growth in sales during peak periods.

Where can I learn more about Cantaloupe, Inc.?

For more information about Cantaloupe’s solutions and services, visit their official website or follow their social media channels.

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