Broadridge Expands Tech Workforce in India for Future Growth

Broadridge's Ambitious Growth Plans for India

Broadridge Financial, a prominent U.S. fintech company, has announced its intention to significantly increase its technology staff in India by 26%. This strategic move aims to boost their workforce to approximately 6,800 individuals over the next three years. Such expansion is geared towards enhancing their ability to sell financial products within one of the world's fastest-growing economies, as noted by a key executive.

Focus on Local Product Sales

Currently, Broadridge mainly operates tech centers in India, serving notable clients like JPMorgan Chase & Co and Bank of America. However, plans are being set in motion to introduce their products into the local market within the near future through an acquisition strategy. Sheenam Ohrie, the India Managing Director, emphasized the immense potential of India, stating, "By 2030, India will be the third-largest economic power. So if that is the case, then you should be selling there," indicating a strong commitment to local market integration.

Hiring Plans and Workforce Modernization

With the anticipated increase in personnel, most of the new hires are expected to be software engineers. The firm aims to modernize and enhance its existing legacy technology systems, ensuring they remain competitive and relevant. Broadridge's mission is to adapt and innovate within the financial technology landscape, making their offerings more accessible and effective for clients.

A Growing Hub for Global Capability Centres

The strategy aligns with a broader trend where multinational companies are establishing local offices or global capability centers (GCCs) in India to bolster operation efficacy. This trend reflects how companies are increasingly recognizing India as a central hub for research, development, and cybersecurity. According to Ohrie, "We have a lot of customers who have GCCs in India. Over 20 of our premium customers have global leaders driving decisions around our products sitting in India. So we are building a zero-distance approach," which signifies the company's efforts to enhance service and responsiveness.

Collaborative Innovations

In recent months, Broadridge has engaged in direct collaborations with the GCC counterparts of several key banking clients to streamline decision-making processes. Such initiatives illustrate a promising commitment towards fostering innovation while ensuring that client needs are met more efficiently.

Broadridge's Product Innovations in India

Another significant aspect of Broadridge's operations in India revolves around developing advanced technological products. The India team has been instrumental in working on innovative solutions such as BondGPT, a large language model-based application that provides insights on bond-related queries. They have also developed Distributed Ledger Repo, which empowers clients to enhance their cash management strategies.

Future Prospects for GCCs in India

The market for India's GCCs is anticipated to experience substantial growth, with projections estimating it could reach between $99 billion and $105 billion by fiscal year 2030, up from $64.6 billion in 2024. This projection underscores the increasing significance of India as a pivotal player in the global market, especially in technology-driven sectors.

Frequently Asked Questions

What is Broadridge Financial's growth plan in India?

Broadridge plans to increase its tech staff in India by 26%, focusing on local product sales and modernization by 2030.

Who are Broadridge's clients?

Broadridge serves major clients including JPMorgan Chase, Bank of America, and Wells Fargo.

What types of employees will Broadridge hire in India?

The majority of new hires will be software engineers to support technology modernization efforts.

How is the market for global capability centers in India projected to grow?

The market for GCCs in India is expected to rise to between $99 billion and $105 billion by 2030.

What innovative products has Broadridge developed in India?

Broadridge's India team is developing products like BondGPT and Distributed Ledger Repo to enhance client services.

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