Boldr's 2023 Impact Report: Ethical Outsourcing's Real Benefits

Boldr's 2023 Impact Report Highlights Meaningful Outcomes

Boldr, a mission-driven global outsourcing leader, has recently published its latest Impact Report. This comprehensive document showcases the positive influence of its ethical outsourcing practices while emphasizing the company's commitment to societal betterment. The report illustrates how Boldr merges performance and humanity in its operations. As the largest global B Corp Certified BPO company, it has established a successful business model that underscores the importance of doing good while achieving business growth.

Impactful Contributions and Achievements in 2023

According to Glo Guevarra, Global Head of Impact at Boldr, the company has successfully ensured that all team members receive a living wage, a significant achievement across all regions of operation, including areas in Asia, South Africa, North and South America. The initiative reflects Boldr's core philosophy: guaranteeing a dignified life for its team members. Guevarra also highlighted how the impact of Boldr reaches far beyond the company, influencing over 116,606 individuals positively through its various initiatives focused on the community.

The Essence of Impact Reports

While traditional annual reports focus on financial performance, Boldr’s Impact Report delves deeper. It evaluates how the organization influences its workforce, clients, and community, particularly touching upon societal and environmental outcomes. This broader perspective signifies a shift towards recognizing the interconnection between people, profit, and planet.

Commitment to Ethical Outsourcing

The essence of ethical outsourcing lies at the heart of Boldr's innovation strategy. David Sudolsky, Founder and CEO of Boldr, articulated that instead of competing merely on cost, Boldr focuses on building strong teams and enhancing community welfare. This approach enables clients to achieve success while prioritizing the well-being of individuals involved in the outsourcing process. Sudolsky emphasized that it's possible to accomplish business goals without sacrificing social responsibility.

Recognition and Collaborations Driving Change

Boldr’s achievements have led to its inclusion in the prestigious 2024 Inc. 5000 list, which features the fastest-growing private companies in the country. This marks the third consecutive year for Boldr to secure a spot on this list, a testament to its impactful growth trajectory. Sudolsky expressed gratitude towards their dedicated team members and innovative partners like Afresh, BabyBjorn, and NBCUniversal, who support Boldr's vision of redefining outsourcing.

Exploring the 2023 Impact Report

The 2023 Impact Report goes further than financials, examining negative impacts and how the company addresses them. It also aligns with Sustainable Development Goals (SDGs) to foster a more positive global footprint. The notion behind Boldr's operations is simple: talent exists everywhere; however, opportunities do not. Therefore, the company is committed to bridging this gap by building global teams and ensuring living wages across its operational regions.

Community Impact Initiatives

In partnership with the Good Work Foundation, Boldr has already made significant strides in uplifting educational opportunities. Over the past year, 30 learners participated in a Call Centre Academy, and 75% of graduates secured positions within Boldr or related initiatives. Such projects not only provide skills but also enhance the long-term employability of participants and contribute to the financial stability of their families.

Looking Ahead at Boldr's Mission

With a steadfast commitment to ethical outsourcing, Boldr aims to change the paradigm of how businesses approach outsourcing. It stands out as an exemplar of how conscientious practices can lead to win-win scenarios for all parties involved. The company's ethos reflects that achieving business success and ensuring social responsibility can coexist harmoniously. Boldr is not just about financial performance but also about creating a tangible difference in the lives of its workers and their communities.

Frequently Asked Questions

What does Boldr's 2023 Impact Report focus on?

Boldr's 2023 Impact Report emphasizes the positive impacts of ethical outsourcing on both individuals and communities, highlighting their commitment to social responsibility.

How does Boldr ensure a living wage for its employees?

Boldr guarantees a living wage to all its employees across various regions to support their well-being and create a dignified working environment.

What is the significance of B Corp Certification for Boldr?

B Corp Certification signifies that Boldr meets high standards of social and environmental performance, accountability, and transparency, reflecting its ethical business model.

How does Boldr impact the communities it serves?

Boldr positively affects communities by providing employment opportunities and supporting local initiatives, thereby enhancing the livelihoods of thousands of individuals.

What are 'Boldr Economics'?

Boldr Economics is the company's framework detailing how they generate broad impacts for team members, clients, and the community through ethical business practices.

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