Controller Role Confusion in Mid-Sized Firms
Month-end close in a mid-sized firm has a certain tone. Doors half shut. Slack notifications stacking up. The controller toggling between a bank reconciliation and a budget meeting. Ask the CEO what the controller does and you’ll hear, “They run accounting.” Ask the operations lead and you might hear, “They handle reporting.” Ask the board and the answer shifts again. That lack of alignment is where the trouble starts.
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