Bilt Revolutionizes Leasing with Enhanced Resident Loyalty Program

Bilt Launches Resident Loyalty 2.0

Bilt, an innovative payments and rewards platform, is making waves in the property management sector with the launch of Resident Loyalty 2.0. This updated program aims to radically improve how properties enhance leasing success and engage residents. With rapid adoption among top property managers, Bilt is already being used by over 70% of the major players in the industry.

Transforming Leasing Strategies

This new platform not only retains the foundational strengths of Bilt but also introduces compelling enhancements that enable property managers to achieve immediate value. Through Bilt, property managers can integrate their existing incentives and concessions, experiencing cost reductions of up to 20%. This integration significantly speeds up lease decisions, leading to a happier resident experience.

According to David Wyler, Chief Business Officer of Bilt Rewards, the platform simplifies the process of achieving better outcomes from current investments in leasing and engagement. It allows property managers to maintain their existing workflows while enjoying substantial performance improvements.

Immediate Benefits for Property Managers

Evidence shows that property managers who use Bilt for their standard leasing initiatives, which may include traditional rent concessions and gift cards, are witnessing remarkable results:

• Cost savings range between 5% and 20%
• Lease decisions are expedited by four weeks, or more
• Upgrade in renewal rates by up to 20%, threefold increases in early rent payments, and a 10% boost in referral volumes

The key to these enhancements lies in the rewards ecosystem that Bilt provides. Residents are not limited to conventional cash-based incentives; instead, they gain access to high-value Bilt Points and a suite of neighborhood benefits. This collaboration enables residents to select rewards that resonate more closely with their lifestyle—be it dining out at local eateries, securing fitness classes, or booking their travel adventures with leading airlines. By choosing reward options, residents often receive greater value, while properties can reduce their spending, resulting in mutual benefits.

Margette Hepfner, COO of Willow Bridge Property Company, expressed enthusiasm for the partnership with Bilt, highlighting how it adds significant value for residents through tailored rewards and experiences. The positive reception of this program reinforces its capacity to enhance the leasing journey and cultivate vibrant community connections.

Dynamic Resident Engagement

Bilt's platform empowers property managers to transform conventional resident engagement initiatives into dynamic loyalty programs. The platform eliminates the hassle of managing multiple vendor partnerships. Now, property managers can effortlessly create and automate personalized reward packages for residents, whether for welcome gifts, move-in specials, or other occasions.

• Access to over 23,000 local restaurants for a variety of dining options
• Membership with over 6,000 premium fitness facilities for wellness
• Partnership with ride-sharing services for convenient transportation
• Travel rewards from major airlines and hotels
• Local retail and service incentives

An advanced analytics suite integrates with the platform to provide property managers with portfolio-wide insights, enabling them to make informed decisions regarding engagement and reward optimization strategies.

Thomas Sloan, President of Windsor Communities, stated that Bilt is quickly becoming a cornerstone of their resident engagement approach. The revised platform enhances resident connections through personalized rewards while simultaneously generating additional revenue, thus benefiting both residents and property management businesses.

Bilt's Market Position

With Resident Loyalty 2.0, Bilt strengthens its position as the foremost payments and rewards platform in the housing industry. The platform not only allows residents to earn rewards on their rent payments and daily expenses but also provides exclusive offers and experiences in thousands of neighborhoods. Key features of the platform include:

• Earning rewards on rent payments while also contributing to credit history
• Accessing exclusive neighborhood benefits at thousands of local establishments
• Transferring points seamlessly to major hotel and airline reward programs
• Using rewards toward future rent bills or even down payments on homes

Bilt Rewards continues to innovate with a commitment to enhancing the residential experience, aligning the needs of residents with the capabilities of property owners and operators.

Frequently Asked Questions

What is Bilt's Resident Loyalty 2.0 platform?

Bilt's Resident Loyalty 2.0 is an enhanced platform designed to improve leasing success and resident engagement through innovative rewards and benefits.

How can property managers benefit from using Bilt?

Property managers can reduce costs by up to 20%, make quicker lease decisions, and improve resident satisfaction through integrated rewards.

What type of incentives does the platform provide?

The platform offers a variety of incentives, including cash-based incentives, gift cards, and rewards for local experiences.

How does Bilt support resident engagement?

Bilt simplifies resident engagement by allowing property managers to easily create and automate personalized reward packages and offers.

Who can benefit from Bilt's platform?

Both residents and property managers benefit from Bilt, as residents enjoy personalized rewards while property managers see improved retention and cost savings.

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