Banco Sabadell Partners with DXC for Inclusive AI Testing
Banco Sabadell Teams Up with DXC to Enhance Accessibility
Banco Sabadell, a prominent banking group, has joined hands with DXC Technology (NYSE: DXC), a Fortune 500 global tech services provider. This partnership aims to advance accessibility within the bank's digital services. By leveraging a cutting-edge testing framework integrating manual effort, automation, and artificial intelligence, Banco Sabadell seeks to eliminate accessibility issues across its various platforms.
Aiming for Sustainable Inclusion in Banking
This initiative signifies Banco Sabadell's undertaking to improve the banking experience for its vast customer base. The bank caters to around 12 million clients, providing them with seamless and accessible digital interactions. The technology implementation is orchestrated by Banco Sabadell's Technology Competence Center, which is located in Alicante. With an impressive allocation of 350,000 hours dedicated to advanced testing each year, the initiative looks to enhance user satisfaction and decrease drop-off rates.
Leadership at Banco Sabadell
Elena Carrera, the General Director of Operations and Technology at Banco Sabadell, emphasized the organization's commitment to digital accessibility. "At Banco Sabadell, we are dedicated to ensuring our digital environment is accessible for everyone. Our partnership with DXC plays a critical role in making sure our digital services are usable by all groups, promoting inclusiveness," she stated.
Innovative Methodologies for Product Development
Banco Sabadell and DXC have conceptualized a unique approach towards accessibility testing that is embedded throughout the product development lifecycle. This innovative method involves a real-time monitoring system designed to assess accessibility challenges based on their business impact. Moreover, it provides practical recommendations for addressing these issues, ensuring all operations comply with the prevailing accessibility regulations set by both Spanish and EU authorities. As a result, the bank can fulfill its regulatory requirements and foster greater inclusivity.
The Vision for Future Inclusion
Juan Parra, President of DXC Technology Europe, expressed pride in partnering with Banco Sabadell. "Employing our expertise in banking technology and digital transformation allows us to champion service accessibility and facilitate financial inclusion. This endeavor marks a significant move towards an equitable digital future," he said.
DXC Technology is renowned globally for helping organizations modernize and manage their essential systems. With over 45 years of specialization in banking and capital markets, DXC offers the technological edge necessary for financial institutions to remain competitive within a fast-paced environment. In Spain, the business supports major banks, demonstrating its capacity to operate in diverse market conditions.
About DXC Technology
DXC Technology (NYSE: DXC) stands as a significant figure in the realm of information technology services. It is a trusted partner to some of the most progressive organizations worldwide, delivering solutions that drive industries forward. With proficiency in engineering, consulting, and technology, DXC helps clients optimize systems and processes, manage critical workloads, and integrate AI into their operations while ensuring security and trust are maintained as priorities.
About Banco Sabadell
Banco Sabadell is committed to providing innovative banking services that focus on customer needs, ensuring a reliable financial future for all its clientele.
Frequently Asked Questions
What is the main goal of the partnership between Banco Sabadell and DXC?
The primary aim is to enhance accessibility within Banco Sabadell's digital services, ensuring a seamless experience for all customers.
How is DXC Technology involved in the process?
DXC Technology leads the design and implementation of a new testing framework combining manual testing, automation, and AI-driven analysis.
Why is accessibility important for Banco Sabadell?
Improving accessibility is crucial for enhancing customer satisfaction and reducing user drop-off among the bank's clientele.
How will this initiative impact Banco Sabadell's operations?
This initiative will streamline software development and maintenance processes while improving compliance with accessibility standards and regulations.
What expertise does DXC bring to this partnership?
DXC Technology boasts extensive experience in banking technology and digital transformation, enabling it to effectively enhance service accessibility.
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