Applied Systems Unveils Groundbreaking Innovations for Agencies

Applied Systems Unveils Groundbreaking Innovations for Agencies

Applied Systems has made a bold announcement regarding exciting enhancements to its Digital Agency portfolio, solidifying its position as a leader in the insurance technology space. The new features, revealed at a major industry event, aim to transform the insurance experience for agents, making their workflows more efficient and effective.

Business Intelligence Innovations

The Digital Agency portfolio now includes significant improvements in business intelligence, with a strong focus on data accessibility. The updates to Epic Dashboards simplify complex data sets, transforming them into user-friendly graphs and charts. This makes crucial information far more accessible to various roles within the agency.

Enhanced User Security for Dashboards

With the new modifications, admin users have the power to control access to custom dashboards, ensuring that only the right personnel can view specific reports. This added layer of security allows for better data management and compliance adherence.

Visualized Risk Maps

Innovative risk maps provide staff with geographical data about clients’ risks, enhancing strategic planning for customer visits and marketing efforts. This visual aspect allows for informed decision-making based on real-time risk assessments.

Streamlined Client Account Insights

Direct links embedded within Epic Dashboards lead staff to key sections of a client’s account, such as Opportunities and Policies. This accessibility empowers team members to act swiftly based on actionable insights drawn from the data presented.

Data Integrity Made Clear

Each dashboard features explanations of the data sources and analysis methods, instilling confidence in users about data reliability. This transparency is vital in enabling users to make informed business decisions.

Enhancements in Commercial Lines Functionality

To further support insurance agencies, Applied has updated its commercial lines workflows. The enhancements aim to connect various activities within the Applied Epic ecosystem, significantly reducing manual efforts associated with renewals.

Automatic Activity Tracking

Submission activities generated from Indio are automatically recorded as Activity Notes in Applied Epic, eliminating the hassle of navigating multiple systems. This integration saves time and ensures data accuracy.

Simplified Certificate Holder Management

During renewal periods, information on certificate holders can now be efficiently captured using Indio and automatically updated in Applied CSR24. This crucial update saves agencies time and minimizes errors associated with outdated information.

Insights into Renewal Processing

Applied introduces new reporting features that track the time staff spend processing renewals. This visibility allows agencies to identify bottlenecks in their workflows, paving the way for improvement and efficiency.

Core Servicing Automation for Improved Efficiency

The latest updates to core management systems focus on alleviating repetitive tasks. By incorporating Artificial Intelligence (AI) and reimagining user experiences, these innovations signify a move towards automation.

AI-Enhanced Email Summaries

As emails get attached to Applied Epic, staff can utilize AI to condense conversations into brief notes associated with relevant activities. This capability helps maintain clarity and organization in communication.

A Redesigned Mobile Experience

The Applied Mobile application has undergone a significant redesign, offering a sleeker design and easier navigation. This update ensures that agents can quickly access essential information and manage policies while on the go.

Advanced Commission Tracking

New features for handling multi-term producer commission structures in Applied Epic simplify the payment process, ensuring producers are compensated accurately and promptly, while eliminating cumbersome manual tracking.

Real-Time Financial Overview

The new Daily Balance Dashboards offer real-time insights into transactions, enabling finance teams to monitor daily activities more efficiently across various vendors, ensuring transparency in financial management.

Conclusion

In summary, Applied Systems is committed to enhancing the insurance experience by equipping agencies with powerful tools that facilitate connectivity and automation within their workflows. As Anupam Gupta, the chief product officer, stated, the focus is on enabling agents to turn their attention away from repetitive tasks to fostering relationships with clients and expanding their businesses.

Frequently Asked Questions

What are the main innovations introduced by Applied Systems?

Applied Systems introduced enhancements in business intelligence, commercial lines workflows, and core servicing automation to streamline agency operations.

How do the new features enhance user experience?

The updates provide improved accessibility to data, automated processes, and AI-powered features that simplify workflows and increase efficiency.

Are the updates secure for user data management?

Yes, the enhancements include features that allow admin users to regulate access to sensitive dashboards, ensuring data security.

How can agencies benefit from these innovations?

Agencies can expect reduced time spent on administrative tasks, allowing them to focus more on customer service and business growth.

What role does AI play in the new updates?

AI powers features like email summarization and data analysis, providing users with quick insights and automating repetitive tasks for greater efficiency.

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