Amwell Enhances Military Health Services with Advanced Care Solutions

Amwell Expands Virtual Care Solutions for Military Health System
Amwell (NYSE: AMWL), a prominent provider of technology-enabled care platforms, is revitalizing the Military Health System (MHS) by enhancing its digital transformation capabilities. This initiative serves approximately 9.6 million beneficiaries and combines in-person and virtual healthcare delivery for the U.S. military community.
Continuing a Strategic Partnership
In a recent announcement, Amwell highlighted the extension of its Digital First contract, part of a partnership led by Leidos. Amwell’s advanced platform facilitates virtual care provided by MHS, ensuring timely and effective healthcare delivery to military personnel and their families. The successful deployment of scheduled virtual visits has already made a significant impact globally across the Department of Defense (DOD), including integration with the U.S. Military Entrance Processing Command and the U.S. Coast Guard.
Innovative Technology Integration
Significantly, Amwell’s platform replaces the prior MHS Video Connect solution, enabling providers to deliver tech-enhanced care through a seamless integration with MHS electronic health records. This comprehensive system not only streamlines processes but also supports dynamic healthcare solutions tailored for military care teams, service members, and their families.
Driving Efficiency in Military Healthcare
Amwell’s integrated solutions aim to enhance operational efficiency, alleviating pressures on care teams while promoting the health and wellness of beneficiaries. “Our platform is operational across the global DOD enterprise, ensuring high-quality and efficient care for this significant demographic,” stated Dr. Ido Schoenberg, chairman and CEO of Amwell. The company is committed to supporting the well-being of military service members through innovative technology.
MHS GENESIS: A Groundbreaking EHR Solution
The DHA's Digital Front Door initiative, which incorporates MHS GENESIS, serves as a critical component in this transformation. Amwell's platform, deeply integrated into this advanced electronic health record system, allows for enhanced user experiences and expedited access to healthcare services. The focus on hybrid care models fosters improved healthcare access and patient outcomes, benefiting the entire MHS community.
Key Achievements and Future Goals
Amwell has noted impressive achievements in its engagement with the MHS so far:
- Virtual visits have nearly tripled since the implementation of the new platform, signifying a substantial increase in digital care access.
- The platform's expansion now reaches MHS beneficiaries beyond traditional DHA sites, promoting inclusivity in care.
- Successful execution of virtual consultations from deployed military units, facilitating real-time connections with healthcare providers in the United States.
The DHA remains dedicated to U.S. national security, ensuring military readiness at all times. The Digital First initiative plays a crucial role in offering comprehensive service to approximately 9.6 million active-duty members, retirees, and their families.
About Amwell
Amwell is committed to transforming healthcare access through its technology-enabled care platform, designed for payers and health systems. With an emphasis on convenience, affordability, and quality, the platform encompasses various services and software to meet diverse clinical needs efficiently. As the demand for online healthcare grows, Amwell stands out by providing integrated, scalable, and reliable solutions, successfully serving millions of patients across multiple healthcare organizations.
Frequently Asked Questions
What is Amwell's role in Military Health services?
Amwell enhances the Military Health System by providing technology-enabled care solutions aimed at improving the delivery of virtual healthcare for service members and their families.
How does Amwell's platform integrate with military health records?
Amwell’s platform integrates seamlessly with the MHS electronic health records system, allowing for streamlined virtual visits and access to essential health services.
What impact has Amwell had on virtual care?
The introduction of Amwell’s platform has nearly tripled the number of virtual visits, showcasing significant growth in digital healthcare engagement.
Who can benefit from Amwell's services?
Amwell's services benefit a wide range of military personnel, including active-duty service members, their families, and veterans seeking improved access to healthcare.
What future initiatives is Amwell involved in?
Amwell is focused on continuing to expand its tech-enabled care solutions, enhancing hybrid care models, and supporting the ongoing efforts of the Defense Health Agency to optimize healthcare delivery across the MHS.
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