Ameritas Proudly Celebrates 18th Certification Excellence
Ameritas Achieves Remarkable 18th Certification
Ameritas proudly marks a significant milestone by receiving the BenchmarkPortal Center of Excellence Certification for an impressive 18th consecutive year. This prestigious certification reaffirms the company's leadership and deep commitment to exemplary customer service. The recognition highlights Ameritas' ongoing efforts to meet and exceed the industry standards that define success in customer support.
Commitment to Excellence
The BenchmarkPortal Center of Excellence Certification represents one of the highest honors in the realm of customer service. To maintain this level of distinction, organizations must consistently adhere to strict performance metrics. For nearly two decades, Ameritas has not only maintained but excelled in these standards, placing them in the elite tier of insurance industry contact centers across North America.
Acknowledging Dedicated Team Efforts
In celebrating this accolade, Kelly Wieseler, executive vice president of the group division, expressed gratitude towards the hard work of call center associates. She emphasized that their exceptional service contributes to customer retention, thereby driving the company’s growth. "Our service allows us to retain more customers year over year, which fuels our growth and our mission to fulfill more lives," Wieseler stated. The annual certification symbolizes the gold standard in customer experience, and this 18th recognition underscores Ameritas' unwavering commitment.
Future Directions and Innovations
A Looking forward, Ameritas aims to build on its innovative strategies to further enhance customer service. The company is not only focused on upholding its legacy of excellence but also on integrating new technologies and approaches that will shape the future of customer interactions. This forward-thinking mindset places Ameritas in a strong position to continue leading in customer satisfaction.
Milestone Achievement in Context
As one of the few organizations to secure this recognition for 18 consecutive years, Ameritas stands out as a beacon of quality within the customer service landscape. This accomplishment is more than a trophy; it represents a significant commitment to excellence and continuous improvement within the industry.
About Ameritas
Ameritas is a marketing name for Ameritas Mutual Holding Company and its affiliated subsidiaries, which include Ameritas Life Insurance Corp. Founded in 1887, the organization provides a diverse array of insurance and financial products and services to individuals, families, and businesses. Their offerings include life insurance, annuities, disability income insurance, and more. To learn more about their services, visit their website.
Contact Information
Contact:
Derek Rayment, Sr. Media Relations Specialist
Ameritas Life Insurance Corp.
Phone: 402-467-7850
Frequently Asked Questions
What is the significance of the Center of Excellence Certification?
The Center of Excellence Certification is a prestigious honor that signifies an organization’s high-quality customer service and adherence to industry standards.
How long has Ameritas been certified?
Ameritas has proudly received the Center of Excellence Certification for 18 consecutive years, demonstrating its long-term commitment to customer service excellence.
Who is Kelly Wieseler?
Kelly Wieseler is the executive vice president of the group division at Ameritas and has publicly acknowledged the hard work of the call center associates contributing to the company’s success.
What types of services does Ameritas offer?
Ameritas provides a variety of insurance and financial products, including life insurance, annuities, disability income insurance, and dental, vision, and hearing care insurance.
How can I contact Ameritas?
You can contact Ameritas through their media relations specialist, Derek Rayment, at 402-467-7850 for inquiries regarding their services.
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