Align Scores Big with Back-to-Back Wins
In a major flex for managed IT services, Align has once again snagged the coveted title of Managed Service Provider of the Year for 2024 from Channel Futures. This isn’t just a fluke; it’s the second year in a row they’ve taken home this accolade, proving their mettle in an industry that never sleeps.
The Climb to Recognition
This recognition is bolstered by Align's phenomenal leap up the ranks in the 2024 Channel Futures MSP 501, skyrocketing from 60th to an impressive 31st position. For those keeping score, this ranking is considered gospel in the managed service provider arena, highlighting companies that really know how to bring their A-game.
Innovation as a Driving Force
The honor reflects Align’s relentless pursuit of excellence and groundbreaking innovation. The Special Awards, which highlight standout firms, reward not only operational efficiency but also those who are trailblazers within their sectors. In this game, standing still means falling behind.
Killing It with Client Retention
You want proof? Align boasts over a whopping 99% client retention rate. That kind of number doesn't just happen by chance—it signifies deep commitment to delivering stellar results that clients can count on year after year. Vinod Paul, President of Align Managed Services, lays it bare: "This recognition represents our dedication to innovation and delivering exceptional client outcomes." That speaks volumes about their internal culture.
The Heartbeat of Customer Satisfaction
Align doesn’t rest on accolades; they double down on what matters—client satisfaction and team engagement. Chris Zadrima, COO, underscores how this recognition belongs to every single player at Align. When everyone is rowing in sync toward customer satisfaction goals and engagement metrics, you can bet success follows suit.
Navigating Industry Shifts
The landscape for managed services is shifting faster than ever before, but guess who’s ahead of the curve? Yep—Align! They’ve made it clear that understanding evolving client needs isn't just part of their strategy; it's central to their vision going forward. Think new tech implementations that align perfectly with user feedback and market demands.
Eyes on Future Growth
With plans for further expansion into alternative investments looming large on the horizon, Align is not taking its foot off the gas pedal anytime soon. Their future roadmap isn't vague fluff; it's driven by actual feedback collected straight from clients navigating these unpredictable waters.
An Industry Leader with Global Reach
For over thirty years, Align has cemented itself as a heavyweight contender in technology infrastructure solutions across cities like New York, London, Chicago, San Francisco—and Texas too! This widespread presence demonstrates not only ambition but also an unwavering commitment to meeting global business challenges head-on.
