Alibaba Group Sets Bold AI Adoption Goals for Vendors by 2025

Alibaba's Vision for AI in E-Commerce
Alibaba.com, a prominent global wholesale marketplace, operates under the umbrella of Alibaba Group Holding (NYSE: BABA). The company is striving to achieve comprehensive adoption of its artificial intelligence (AI) tools by all sellers by the close of 2025.
Aspirations for Adoption Rates
Zhang Kuo, the president of Alibaba, expressed optimism regarding the goal of attaining a 100% adoption rate. He believes that as merchants experience the ease and improved performance facilitated by AI agents, they will increasingly rely on these technologies for their operational needs.
Current Engagement with AI Tools
Notably, over half of the approximately 200,000 merchants using Alibaba are currently engaging with its AI innovations on a weekly basis. These tools, unveiled in 2024, assist sellers in crucial areas such as marketing, product management, customer interactions, and risk management. They play a vital role in Alibaba's strategic expansion of its cross-border e-commerce capabilities.
Significant Investment in Infrastructure
The company’s focus on AI and cloud computing has deepened significantly since it pledged to invest at least 380 billion yuan (around $52 billion) over the next three years. This substantial investment is projected to overhaul Alibaba's technological infrastructure, signifying one of the largest computing projects in China funded by a single private entity.
New AI Advancements
Additionally, Alibaba has introduced a new AI reasoning model known as QwQ-32B, which aims to compete with existing technologies like DeepSeek R-1. Such advancements underscore the company's commitment to leading the AI revolution in e-commerce.
Enhancing Semiconductor Capabilities
Market analysts suggest that Alibaba's recently launched XuanTie C930 chip could significantly energize China’s semiconductor sector. This initiative aims to expand the use of open-source chips based on the RISC-V instruction set architecture, providing a strategic response to existing U.S. semiconductor sanctions.
The Potential of RISC-V
Experts highlight that RISC-V shows immense potential in the AI landscape much as DeepSeek has demonstrated against OpenAI’s supremacy with its open-source and cost-effective approach. This collaboration fosters greater capabilities in AI, helping Alibaba reach its ambitious objective of total AI adoption.
Addressing Trade Concerns
In light of rising tensions in international trade, Zhang has downplayed potential concerns surrounding the U.S.-China trade relationship, particularly following the announcement of an additional 10% tariff on Chinese imports. This perspective indicates Alibaba’s resilience and determination to pursue its strategic objectives despite geopolitical tensions.
Looking Toward the Future
As Alibaba Group moves forward, its commitment to AI adoption and innovation reflects a broader trend within the e-commerce industry. By investing heavily in these technologies, the company is not only enhancing its operational efficiency but also positioning itself for sustained competitive advantage.
Frequently Asked Questions
What is Alibaba's goal for AI adoption among merchants?
Alibaba aims for full adoption of its AI tools by all sellers by the end of 2025.
How many merchants are currently using Alibaba's AI tools?
More than half of the approximately 200,000 merchants are using these tools weekly.
What recent investment has Alibaba made in technology?
Alibaba has pledged 380 billion yuan ($52 billion) over the next three years to improve its infrastructure for AI and cloud computing.
What is the significance of the new XuanTie C930 chip?
This chip is expected to enhance China’s semiconductor capabilities and support domestic AI development.
How does Alibaba respond to trade tensions?
Alibaba's leadership remains optimistic about its growth strategy despite potential trade issues with the U.S.
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