Aetna's Innovative Program to Enhance Hospital Experiences
Aetna Expands Clinical Collaboration Program for Hospitals
Aetna, part of CVS Health Inc (NYSE: CVS), has announced a strategic expansion of its Aetna Clinical Collaboration (ACC) program. By the end of the year, Aetna plans to extend this program to ten hospitals, with current implementations happening at notable healthcare institutions like AdventHealth Shawnee Mission and Houston Methodist, along with WakeMed Health & Hospitals.
Improving Care for Medicare Advantage Members
The ACC program is designed to streamline cooperation between Aetna nurses and hospital personnel, providing enhanced support to Medicare Advantage members. This initiative aims to tackle a significant challenge in healthcare—the high rate of hospital readmissions among older adults.
Understanding Hospital Readmissions
Hospital readmissions can be particularly frequent among the senior population, with research indicating that approximately 20% of Medicare patients experience readmission within 30 days of discharge. This statistic emphasizes the need for programs that can proactively manage patient care post-discharge.
Goals of the ACC Program
The main objective of the ACC program is to improve healthcare outcomes for Aetna's Medicare Advantage members. By reducing the rates of 30-day readmissions and minimizing emergency room visits, Aetna aims to alleviate some of the administrative burdens faced by hospitals and clinical staff.
The Importance of Hospital Discharge Planning
“Hospital discharge is one of the most critical moments in a patient’s journey,” said Dr. Ben Kornitzer, Senior Vice President and Chief Medical Officer of Aetna. Effective discharge planning is essential to ensure that patients receive the support they need to stay healthy after leaving the hospital.
Engagement and Participation
Since the rollout of the ACC program earlier this year, approximately 25% of members participating in the program have already engaged with Aetna care managers, showcasing a commitment to comprehensive post-care support.
Projected Outcomes and Future Expansion
Once the ACC program is fully deployed, it is expected to decrease the annual rate of 30-day readmissions and reduce the average hospital length of stay by 5%. Aetna currently serves over 4 million members aged 65 and older and aims to continue the expansion of the ACC program across its network in the coming years.
Aligning with Industry Changes
The initiative aligns with recent regulatory changes from the Centers for Medicare & Medicaid Services, which will begin factoring Medicare Advantage members into hospital readmission penalty calculations starting in fiscal 2027. This shift underscores the increasing emphasis on improving hospital transition protocols.
Challenges and Responses
Despite these advancements, the American Hospital Association has voiced concerns about new penalties, noting that these policies may unjustly penalize hospitals for outcomes impacted by coverage delays. The Centers for Medicare & Medicaid Services reviews hospital performance on an annual basis and may reduce payments by up to 3% for facilities that exhibit higher-than-expected 30-day readmissions.
Industry Commitment to Quality Care
A spokesperson from CVS stated that this program is a step forward in enhancing patient outcomes, benefiting both Aetna and healthcare providers. The company is committed to supporting initiatives that improve care quality in the future.
Stock Performance Insights
In the latest trading session, CVS stock saw a slight increase of 0.36%, reaching $75.19 per share, reflecting investor confidence in Aetna's ongoing adjustments to improve healthcare delivery.
Frequently Asked Questions
What is the purpose of Aetna's Clinical Collaboration program?
The ACC program aims to improve healthcare outcomes for Medicare Advantage members by reducing hospital readmissions and easing administrative burdens on healthcare providers.
How many hospitals will participate in the ACC program by year-end?
Aetna plans to expand the ACC program to ten hospitals by the end of the year.
What are the projected outcomes of this program?
Once fully implemented, the ACC program is expected to decrease 30-day readmissions and reduce the average length of hospital stays by 5%.
When did the ACC program first launch?
The ACC program was first launched earlier this year, with ongoing engagement from members.
How is Aetna responding to recent regulatory changes?
Aetna's expansion of the ACC program aligns with new rules from the Centers for Medicare & Medicaid Services regarding hospital readmission penalties to ensure better patient outcomes.
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