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Zoom Earnings Preview: Analysts Bearish on ZM Ahead of Q4

Zoom Earnings Preview: Analysts Bearish on ZM Ahead of Q4

Strap in, folks—Zoom is slipping ahead of earnings

Heading into the earnings report, Zoom Communications (ZM) isn’t exactly the darling of Wall Street right now. The stock’s already dipped about 3%, and you can practically feel the collective skepticism in the air. Prediction markets are showing only a 34% chance that Zoom will beat the consensus EPS forecast of $1.49—a significant dip from the momentum of yesteryears.

Then again, Zoom’s track record has been more than solid, beating estimates for eight consecutive quarters.

Last quarter was one for the books, with adjusted earnings clocking in at $1.52 against an estimate of $1.44, plus revenue that topped expectations—$1.23 billion versus $1.21 billion. But here we are, with a pile of doubt swirling around.

The AI angle: Is it enough?

Now here’s the kicker: Zoom’s pushing heavily into AI, embedding features like meeting summaries and transcription services in hopes of appealing to enterprises. It’s their Hail Mary—riding that AI wave as if they’re standing atop a surfboard during a tsunami. Analysts are calling this move a “validation” of their shift to an AI-centric platform. But come on, how many times have we heard that spiel with tech companies? A new coat of paint gets you only so far.

Investment drama unfolds

Don’t forget, Zoom made a $51 million investment in Anthropic, which could now be looking like a gold mine worth over $2 billion following Anthropic’s late fun-raising round. But here’s the grim reality: can a video conferencing platform really snatch away AI dollars from the deep pockets of tech giants? Think Microsoft, Google—need I say more?

What’s really holding Zoom back?

The numbers beneath the shiny narrative aren’t exactly sparkling either. Just look at their net dollar expansion rate for enterprise customers, which stands at a alarming 98%. That’s right; existing customers are spending less over time. Remember the days when we thought Zoom was unstoppable? Seems like those days might be fading into memory.

Fiscal 2027—is it the bottom line?

Patrick Walravens at Citizens JMP Securities raises a vital flag on what’s crucial in tonight’s earnings: fiscal 2027 guidance is what we should really keep our eyes on. The beat-or-miss might be less significant than whether Zoom can put forth a credible path to re-energize their growth. If they can’t, investors will be seeing red.

What makes this more troubling is that, as the broader sector begins to recover, Zoom just seems to be standing still. When a stock lacks momentum while its competitors rally? That usually signals a deeper issue lurking beneath the surface.

Punching in the real stakes

This all comes to a head after the markets close today, so mark your calendars. If you’re sitting on ZM shares, be prepared for volatility tonight. How Zoom navigates their fiscal outlook amidst a backdrop of uncertainty could spell the difference between a push back to prominence—or a downturn that some may argue was entirely predictable given recent trends.

Regardless of the spin, whether you're bullish or bearish, there’s no denying the stakes are high, and the spotlight is on Zoom. Will they rise to the occasion, or is this the beginning of an even steeper slide? Only time—and tonight’s numbers—will tell.

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