Zaxbys and SVS Team Up for a Modern Gift Card Experience
Zaxbys, a well-known quick-service restaurant brand famed for its Chicken Fingerz and wings, is making significant strides in enhancing customer experiences by joining forces with Stored Value Solutions (SVS). This collaboration marks the launch of a state-of-the-art gift card program available at every Zaxbys location and through digital channels, aiming to provide customers with a seamless gifting experience.
Transforming Customer Engagement
Combining Zaxbys’ love among customers with SVS’s global expertise in gifting solutions opens doors to a superior guest experience. This partnership is all about providing full-service support that covers transaction processing, card production, mobile wallet integration, and comprehensive support for franchisees.
The Benefits of the New Gift Card Program
With this enhanced program, customers can now access various features designed to improve their experience:
- Zaxbys App Integration - Customers can conveniently buy, store, and redeem e-gift cards through the Zaxbys app.
- Mobile Wallet Compatibility - Shoppers can save and use Zaxbys e-gift cards via Apple and Google Wallets.
- Mobile Marketing Messages - This feature allows Zaxbys to provide timely updates to gift card holders.
- Franchisee-Friendly Tools - Improved reporting tools and streamlined reconciliation processes will benefit franchise operators.
- Omnichannel Usability - Gift cards can effortlessly be redeemed both in-store and online.
Thoughts from Leadership
Mandy Muller, the VP of Operations at Zaxbys, expressed enthusiasm over the collaboration, stating that it will enable Zaxbys to tap into new customer segments while enhancing the experiences of existing ones. Similarly, Mark Willis, General Manager at SVS, highlighted how this upgraded gift card program aligns with Zaxbys’ innovative approach in the quick-service restaurant sector, emphasizing the importance of creating a fluid experience whether customers are shopping online or in person.
A Brief About Zaxbys
Founded in 1990, Zaxbys is known for its delectable Chicken Fingerz, Zalads, wings, and a selection of signature sauces proudly served with Southern hospitality. Currently, Zaxbys operates over 980 locations in 19 states and is based in Atlanta, Georgia, making its mark in the fast-food industry as a favorite for many.
More on Stored Value Solutions
SVS specializes in prepaid and branded currency solutions, managing over 750 million card products and facilitating more than 1.5 billion transactions each year. This impressive scope solidifies SVS’s position as a leading partner for many global brands, providing them with solutions that drive customer loyalty and business expansion. Based in Louisville, Kentucky, SVS is owned by Corpay, a company that has been a significant player in the industry.
Frequently Asked Questions
What features are included in the new Zaxbys gift card program?
The new program includes app integration, mobile wallet compatibility, marketing messages for updates, tools for franchisees, and omnichannel usability.
How can I purchase a Zaxbys gift card?
Gift cards can be purchased through the Zaxbys app, allowing for easy storing and redeeming.
Where can I use my Zaxbys gift card?
Zaxbys gift cards are redeemable both in-store and online at all participating locations.
What are the benefits of using an e-gift card?
E-gift cards provide convenience, instant delivery, and the ability to store them in mobile wallets for easy access.
Are there any promotional offers available for Zaxbys gift cards?
Promotions may vary, so it's best to check the Zaxbys app or website for any current offers related to gift card purchases.
