WMS Strengthens Its 20-Year Alliance with Norwegian Cruise Line
In a significant development for the cruise industry, WMS, a leader in cruise wireless connectivity, has expanded its longstanding partnership with Norwegian Cruise Line Holdings Ltd. (NCLH). This collaboration not only highlights the importance of reliable connectivity at sea but also underscores WMS's commitment to improving the overall guest experience across NCLH's fleet.
Two Decades of Partnership
The partnership was established over twenty years ago when NCLH became the pioneering cruise operator to implement a cellular network onboard its ships. This bold move has led to continuous innovations in ship connectivity, making online communication more accessible for guests. Pramod Arora, President and CEO of WMS, reflected on this journey by stating, "Our teams came together two decades ago with a shared goal to expand and enhance connectivity options onboard."
Enhancements in Connectivity
WMS provides exceptionally robust cellular services that cater to approximately 2.2 million passengers annually on NCLH vessels. As the wireless connectivity provider, WMS is responsible for the proficient installation, management, and maintenance of onboard networks. They also work closely with NCLH brands to effectively communicate the connectivity services available for both guests and crew.
Understanding Connectivity Needs
While Wi-Fi serves well during streaming or heavy data usage, WMS's cellular services are tailored for passengers who primarily need to send texts, emails, or make voice calls. Many travelers are opting for both services, ensuring seamless communication across various devices. This flexibility allows families, friends, and colleagues to stay connected effortlessly, enhancing their onboard experience.
Continuous Innovation and Technology Advancements
WMS has not just kept pace with advancements in technology; it has been at the forefront of innovation in maritime communications since it introduced cellular services on an NCLH cruise ship in 2004. Over the years, WMS has become the first to provide 3G, 4G, and even 5G connectivity at sea, ensuring passengers have access to the latest technological advancements.
Commitment to the Future of Connectivity
In an era where connectivity is key, WMS continues to invest in cutting-edge wireless technology. Their team, which comprises expert engineers and onboard technicians, focuses on delivering optimal connectivity experiences, even in challenging environments. WMS collaborates with over 400 cellular roaming partners, enabling tailored offerings such as day passes and eSIM data services.
Integration with Modern Technologies
Recently, WMS made headlines by being the first to integrate with low Earth orbit satellite technology, enhancing connectivity options even further. They have plans set for 2024 to offer the first live 5G cellular service across ocean-going cruise lines, paving the way for an era of unmatched connectivity at sea. Such initiatives showcase WMS's role as a leader in the cruise industry, enhancing the sailing experience by ensuring that onboard communication technology evolves with passenger needs.
About WMS
WMS stands tall as the world’s premier provider of cruise wireless connectivity. Since launching the first wireless network on a cruise ship 20 years ago, it has served as a strategic partner in some of the most difficult environments. Headquartered in Miramar, FL, WMS continues to push the boundaries of technology. To learn more about their services, visit www.wmsatsea.com.
Media Contact:
Cathy Angel / Anna Pool, +1-863-698-2145, WMSPR@HemsworthCommunications.com
Frequently Asked Questions
What is the significance of WMS's partnership with NCLH?
The partnership allows for the enhancement of onboard connectivity, ensuring that passengers can stay connected during their cruises.
How does WMS improve the connectivity experience for cruise guests?
WMS provides cellular voice, text, and email services, complementing the ship's Wi-Fi to cater to different data needs.
What advancements has WMS made in maritime communications?
WMS was the first to introduce cellular services on cruise ships and has since offered 3G, 4G, and 5G connectivity.
Can passengers use both Wi-Fi and cellular services on cruise ships?
Yes, many passengers opt for both services to maximize connectivity across multiple devices.
Where is WMS headquartered?
WMS is headquartered in Miramar, FL, with operations also in Atlanta, GA.
