Exciting Changes at Westgate Resorts for Future Growth
Westgate Resorts is embarking on a transformative journey by unveiling a series of key leadership appointments and executive promotions. This strategic shift aims to better position the company for anticipated growth on the horizon, ensuring an enriched experience for owners and guests alike.
Leadership Appointments Designed for Strategic Growth
CEO Jim Gissy shared his enthusiasm about these organizational updates, emphasizing that this year holds immense potential for both growth and investment. With these new leadership roles, the company is set to scale operations effectively and cultivate upcoming leaders within its ranks.
Mitch Less Takes the Reins as Chief Operating Officer
Mitch Less has stepped into the role of Chief Operating Officer (COO). With over three decades of experience, Less will be responsible for overseeing vital areas such as Resort Operations, Food and Beverage, and IT. His considerable background includes prominent positions at Grant Thornton and collaborations with well-known establishments including Ritz-Carlton and Marriott, which will be invaluable in steering Westgate's operations forward.
John Willman Elevated to Chief Financial Officer
John Willman, a fixture at Westgate for 30 years, has been promoted to Chief Financial Officer (CFO). His extensive experience will play an essential role as he focuses on leading the finance operations to support the company's ambitious growth strategies.
Innovative Roles for Long-Term Development
In a rapidly changing environment, it is crucial for companies to adapt and innovate. The new leadership structure at Westgate aims to foster a culture of progression and adaptability. Each appointee is tasked not just with enhancing day-to-day operations, but also with laying the groundwork for sustainable growth.
Jared Saft Becomes Chief Business & Strategy Officer
As Chief Business & Strategy Officer, Jared Saft will oversee a broader spectrum including marketing and hotel sales. His impressive track record includes the launch of the World of Westgate loyalty program.
Dana Wadsworth Promoted to Chief of Staff
Dana Wadsworth has been named Chief of Staff, while also continuing her leadership role in Westgate's timeshare trial program. Her commitment and expertise have significantly impacted the company's progressive trajectory.
Commitment to Service and Experience
Westgate Resorts' leadership is strongly focused on enhancing customer experiences and marketing efforts through dedicated roles. The team is working diligently to ensure that the improvements benefit all stakeholders involved, particularly their owners and guests.
Garrett Stump Continues as Senior VP of Owner Services
Garrett Stump's promotion to Senior Vice President of Owner Services and Inventory Management reinforces the company’s commitment to superior customer service and expanding its timeshare offerings.
Chad Severance to Lead Development & Design Team
Chad Severance brings over 25 years of expertise to his new role overseeing Development & Design, an essential element for delivering exceptional resorts.
Emphasis on Marketing and Consumer Engagement
Westgate Resorts is clearly aligning itself with modern marketing trends. By focusing on digital marketing and innovative outreach, the company aims to capture greater audience engagement.
Alex Velazquez Heads Digital Marketing & Creative Services
As the newly promoted Senior Vice President of Digital Marketing & Creative Services, Alex Velazquez will drive efforts towards integrating marketing strategies to elevate the customer experience.
New Promotions in Specialty Marketing
Heather Tritchel and Sam King have risen to the roles of Senior Vice Presidents of Specialty Marketing. Their extensive backgrounds put them in strong positions to advance the company's marketing efforts.
Looking Ahead to a Bright Future
With new Co-Vice Presidents of Real Estate, David Alexander Siegel and Daniel Siegel, the company is set to grow its investment and real estate operations. Their wealth of experience will be pivotal as Westgate moves forward, planning for future developments and expansions.
Frequently Asked Questions
What recent leadership changes has Westgate Resorts made?
Westgate Resorts has appointed several new executives in key leadership roles to enhance operations and expand growth initiatives.
Who is the new Chief Operating Officer?
Mitch Less has been promoted to Chief Operating Officer, overseeing crucial operational areas within the company.
What are the goals behind these leadership changes?
The primary goal is to position Westgate for strategic growth and improve customer experiences as they expand their offerings.
How will these changes affect Westgate's operations?
The new leadership is expected to streamline operations, enhance service quality, and drive innovation throughout the organization.
What can we expect from Westgate Resorts in the future?
With a focus on growth and development, Westgate Resorts aims to deliver enhanced services and possibly new property developments in the coming years.
