VXI Global Solutions to Expand Workforce in Lubbock
VXI Global Solutions, a prominent name in the realm of customer experience (CX) and business process outsourcing (BPO), is making significant strides with plans to enhance their presence in Lubbock. The company has announced an expansion of their customer service center located at Wayland Plaza, enabling the creation of approximately 200 new full-time positions. This move aligns with the company’s commitment to support their roadside assistance client’s growth.
Competitive Compensation and Incentives
The newly established roles will primarily cater to English-speaking candidates, with starting wages at $18 per hour. Additionally, there is an opportunity for bilingual Spanish speakers, who will start at $19 per hour. Both positions come with a robust weekly incentive program designed to reward candidates with exemplary customer service experience. The company expects start dates for these positions to roll out in the coming weeks, emphasizing the urgency of the hiring process.
Community Engagement and Opportunities
Local Head of Talent Acquisition, Chelsea Yancoskie, expressed great pride in the company's initiative to support both its major client’s expansion and the local workforce. "We are excited to create meaningful job opportunities right here in our community, and our competitive pay reflects our commitment to attracting top talent," she stated. Applications can be submitted through the VXI website.
Comprehensive Benefits for Employees
Employees at VXI can look forward to a package of benefits that surpasses industry standards, including paid training, healthcare benefits encompassing medical, dental, and vision, as well as 401k options. The company promotes work-life balance by offering paid time off, and notable employee referral programs. Employees located at VXI West Lubbock will enjoy easy access to free parking, food outlets, and various retail shops in proximity.
Innovative Volunteer Programs
VXI encourages its team members to engage with the community through its innovative 'Visionaries & Passion4' volunteer programs. These initiatives aim to promote diversity and inclusion within the workplace while supporting various community events. Additional perks such as discounted cell phone plans, rewards programs, and frequent team-based activities like prize giveaways contribute to a positive work environment.
A Culture of Growth and Diversity
Bernice Robertson, Site Director for VXI Lubbock, voiced her excitement about the opportunity to further cultivate the company’s culture of inclusion and development. VXI has been recognized as one of the largest certified minority-owned businesses in the U.S., and it has received accolades from publications like Newsweek for being a great place for diversity and women in the workplace. Their internal promotion rate exceeds 85%, highlighting the organization's commitment to creating pathways for career advancement.
About VXI Global Solutions
Founded in 1998, VXI Global Solutions has established itself as a leader in customer service and digital solutions. The company boasts a workforce of 40,000 employees and operates in more than 40 locations across North America, Asia, Europe, and the Caribbean. VXI provides multilingual support, innovative software development, and consulting that enhances the customer experience for globally recognized brands.
Frequently Asked Questions
What types of positions is VXI Global Solutions hiring for?
VXI is hiring for full-time customer service positions, including English and bilingual Spanish roles.
What are the salary ranges for the new positions?
Starting wages are $18 per hour for English-speaking positions and $19 per hour for bilingual Spanish roles.
Are there any incentives for prospective employees?
Yes, VXI offers a weekly incentive program for candidates with outstanding customer service experience.
What benefits does VXI offer?
VXI provides comprehensive benefits such as medical, dental, and vision insurance, 401k options, paid time off, and more.
How can I apply for a position at VXI?
Interested candidates can apply through the VXI website or via job platforms like Indeed.
