Viasat Elevates Business Aviation Connectivity
CARLSBAD, Calif. — Viasat Inc., a formidable player in the field of satellite communications, is set to transform in-flight connectivity for its JetXP customers. With an ambitious integration of Telesat Lightspeed Low Earth Orbit (LEO) satellite capacity into its JetXP service, Viasat aims to solidify its position as a leader in business aviation's connectivity space.
Synergy of Technologies
The innovative strategy combines the robust capabilities of Viasat’s Geostationary Earth Orbit (GEO) satellites, particularly the cutting-edge ViaSat-3 fleet, with LEO satellite systems. This partnership is designed to optimize JetXP's connectivity performance, providing users with reliable, high-speed access regardless of their location in the skies.
Intelligent Data Routing
JetXP's multi-orbit design intelligently routes data, allowing for an enhanced user experience particularly suited for applications that demand low latency and minimal jitter. Business professionals can engage in interactive gaming, participate in high-definition video calls, and collaborate in real-time—all while seamlessly switching between multiple devices.
Customer-Focused Solutions
In line with Viasat's commitment to customer satisfaction, the new multi-orbit service will be available as part of selected JetXP plans, simplifying subscription management for users. An additional Electronically Steered Antenna (ESA) will be required, which is designed for effortless integration with the existing tail-mount antennas, ensuring a smoother installation process.
Commitment to Excellence
Viasat's Aviation President, Don Buchman, emphasized the company’s dedication to innovation in business aviation connectivity. Over the past 35 years, Viasat has been at the forefront of delivering groundbreaking solutions, ensuring that over 5,000 business jets worldwide benefit from state-of-the-art connectivity.
Reliable and Scalable Backbone
The GEO network continues to serve as a dependable backbone, offering scalable and cost-efficient services. However, Viasat acknowledges that new advancements are essential to cater to growing demands for more agile solutions. The forthcoming LEO integration marks a crucial step forward, with commercial service anticipated to commence by late 2027.
Innovative Monitoring Technology
With the introduction of the iQe (In-flight Quality of Experience) concept next year, Viasat is also set to revolutionize how in-flight connectivity performance is evaluated. This sophisticated system utilizes artificial intelligence and advanced analytics to provide real-time assessments of network metrics. Customers can expect a concise Quality of Experience (QoE) score that comprehensively represents their connectivity experience.
Redefining Metrics for Connectivity Success
Aligning with modern research from renowned institutions, Viasat is shifting focus from traditional peak-speed metrics to a broader range of performance indicators. Factors like latency, jitter, and packet loss will now be central to evaluating the user experience. This nuanced approach ensures that business users can confidently conduct high-stakes communications without interruption.
About Viasat Inc.
Viasat is on a mission to connect individuals and organizations globally. With operations spanning 24 nations, Viasat is building an integrated communication network designed to provide competitive, high-speed, and secure connections for consumers, businesses, and government entities across various sectors, including aviation. The recent acquisition of Inmarsat stands as a testament to Viasat's commitment to expanding its global footprint and enhancing service delivery.
Contact Information
For more information, please reach out to:
Scott Goryl, External Communications, Corporate & Aviation, Scott.Goryl@viasat.com
Frequently Asked Questions
What is JetXP and what services does it provide?
JetXP is Viasat's advanced in-flight connectivity solution for business aviation, offering optimized performance through a combination of GEO and LEO satellite technology.
How will the integration of LEO enhance JetXP?
The integration of LEO capacity into JetXP will facilitate improved connectivity, allowing for better data routing and increased reliability, especially for latency-sensitive applications.
What changes will customers need to make for the new service offerings?
Customers will need to install an additional flat-panel Electronically Steered Antenna (ESA) to fully utilize the new multi-orbit capabilities.
When will the new service features be available?
The multi-orbit options are expected to enter commercial service in late 2027, further enhancing the connectivity experience for JetXP users.
How does iQe improve the connectivity experience for users?
iQe utilizes advanced analytics to monitor network performance in real-time and provides a single Quality of Experience score, reflecting the overall performance for users.
