Revolutionizing Stadium Operations
The partnership between NTT DOCOMO BUSINESS and 24/7 Software aims to transform how sports venues operate in Asia. With their expertise, both companies plan to enhance facility management through smarter, more efficient solutions tailored to meet the specific needs of diverse stadiums.
Advantages of the New Platform
NTT DOCOMO BUSINESS introduces a cutting-edge cloud-based platform provided by 24/7 Software. This innovative tool consolidates various operational tasks into a user-friendly mobile system. By allowing for real-time management of incidents, maintenance requests, and visitor interactions, teams can elevate operational efficiency, enhance safety, and significantly improve the visitor experience.
Addressing Venue Complexity
As venues evolve to serve multifaceted roles, the complexity of operations has also increased. Traditional methods often lead to disjointed practices that can detract from data-driven decision-making. With labor shortages also on the rise, the time is ripe for a digital transformation. NTT DOCOMO BUSINESS's partnership with 24/7 Software addresses these challenges head-on by fostering innovation and operational synergy.
Empowering Event Management
The 24/7 Software platform is already trusted by major league venues across North America for its robust incident management capabilities. Venue operators will benefit from features allowing them to update incident statuses and communicate vital information swiftly and effectively. The integration of Application Programming Interfaces (APIs) streamlines communication between different systems, further automating processes.
Positive Outcomes and Future Plans
Fighters Sports & Entertainment Co., Ltd. has already seen the positive impact of implementing this platform during events at Es Con Field Hokkaido. NTT DOCOMO BUSINESS aims to establish a support framework tailored to meet the specific requirements of local sports entities and venue operators, showing their commitment to enhancing the overall experience.
Looking Ahead
Beyond mere system implementation, NTT DOCOMO BUSINESS will offer a broad array of smart stadium solutions. These encompass online ticketing systems, enhanced communication technologies, and a seamless integration of various ICT solutions. The ambition for further expansion into other arenas, commercial facilities, and urban projects reflects a forward-thinking approach.
A Passion for Innovation
Justin King, Executive Vice President of Sales & Marketing at 24/7 Software, expressed enthusiasm for the partnership, highlighting the shared commitment to delivering innovative and effective solutions. This collaboration not only promises to elevate operational standards but also aims to create exceptional experiences for sports enthusiasts.
Frequently Asked Questions
What does the partnership between NTT DOCOMO BUSINESS and 24/7 Software entail?
The partnership focuses on enhancing stadium operations through a cloud-based platform that supports efficient management of venue activities.
What benefits does the new platform provide for stadium operators?
The platform aids in real-time management of incidents and visitor interactions, driving operational efficiency, safety, and improved visitor experiences.
How does the platform address labor shortages?
By automating various operational tasks, the platform allows staff to focus on high-value work, thus helping to manage labor shortages effectively.
In what ways has the platform been successfully implemented?
It has been successfully rolled out at Es Con Field Hokkaido, showing measurable improvements in operations during events.
Are there plans for future expansions beyond the current markets?
Yes, NTT DOCOMO BUSINESS plans to expand into more arenas, commercial facilities, and urban development projects across the region.
