United Community Banks Achieves Recognition for Excellence
United Community is delighted to announce its achievements at the Coalition Greenwich Best Bank awards where it was recognized for outstanding service in Middle Market and Small Business Banking, continuing a tradition of excellence that spans almost a decade. The awards serve as a testament to the hard work and dedication of the United Community team, which specializes in tailored financial solutions aimed at enhancing customer satisfaction.
A Celebration of Commitment and Excellence
Rich Bradshaw, the president and chief banking officer of United Community, expressed pride in the recognition. He states, "This recognition highlights the dedication and hard work of our team, reflecting our ongoing commitment to delivering exceptional service. We take pride in offering personalized customer care, while also providing commercial banking solutions that meet the needs of businesses across the Southeast. We are grateful for the trust our customers continue to place in us and are focused on being a commercial bank with all the strengths and capabilities of larger institutions, but with a local, personal touch."
Distinguished Awards Received
This year, United Community was awarded one national award and four regional awards in various categories:
- Middle Market Banking
- Best Bank - Overall Satisfaction for Middle Market Banking in the U.S. (National)
- Best Bank - Overall Satisfaction for Middle Market Banking in the U.S. (South)
- Best Bank - Satisfaction in Cash Management for Middle Market Banking in the U.S. (South)
- Best Bank - Satisfaction with Relationship Manager for Middle Market Banking in the U.S. (South)
- Small Business Banking
- Best Bank - Likelihood to Recommend for Small Business Banking in the U.S. (South)
Evolution of the Awards
This year, the Crisil Coalition Greenwich streamlined its award categories, merging some formerly separate honors into the overarching category known as "Best Bank". This change reflects a commitment to recognizing excellence in a more concise format.
Among the over 40 banks that received accolades, United Community stands out as one of only 32 institutions recognized for excellence in middle-market banking and one of 39 for small business banking. This marks a remarkable achievement, bringing United's total Greenwich awards to 57 over the past nine years.
The Significance of Crisil Coalition Greenwich Awards
These awards, determined by a rigorous evaluation methodology that analyzes peer-relative performance through client interviews and statistical analysis, underscore United Community's commitment to service excellence. They are based on comprehensive client interviews conducted in the prior year and are meant to recognize the top performers in financial services.
About United Community Banks, Inc.
United Community Banks, Inc. (NYSE: UCB) serves as the financial holding company for United Community, a prominent financial institution dedicated to enhancing the financial well-being of its customers and the communities it serves. With an expansive network consisting of 199 offices across several states, United Community provides a wide range of banking, wealth management, and mortgage services.
As of the latest reports, United Community has amassed a substantial asset value of approximately $27.7 billion. Furthermore, it is noteworthy that in 2024, United Community earned its tenth consecutive J.D. Power award for customer satisfaction among consumer banks in the Southeast, affirming its status as a trusted financial partner.
The bank has consistently received accolades, being recognized as one of the best banks to work for by American Banker and included in Forbes’ lists of the World’s Best Banks and America’s Best Banks. For additional insights into the services and achievements of United Community, you can visit their website.
Frequently Asked Questions
What recognition has United Community received this year?
United Community has received one national award and four regional awards from the Coalition Greenwich Best Bank awards for Middle Market and Small Business Banking.
How long has United Community been recognized?
This is the ninth consecutive year that United Community has garnered accolades from the Coalition Greenwich awards.
In what categories did United Community excel?
United Community received awards in Middle Market Banking and Small Business Banking, notably for overall satisfaction and likelihood to recommend.
What does the award signify for the bank?
The awards highlight United Community's commitment to exceptional service, demonstrating its ability to meet customer needs reliably and efficiently.
What is the significance of Crisil Coalition Greenwich's awards?
The awards are based on a stringent evaluation methodology aimed at recognizing excellence in banking and investment management through client feedback and performance analysis.
