Unisys Shines with Gold Awards for Customer Experience
The commendable journey of Unisys has recently reached a new milestone with the recognition of its outstanding achievements in customer service. At the esteemed European Contact Centre and Customer Support Association's annual gala, Unisys was awarded two prestigious Gold Awards. These notable accolades include the "Best Pan European Customer Contact Operation" and the "Best Outsourced Contact Center of the Year".
The well-respected ECCCSA Best Customer Experience Annual Awards highlight Unisys's ongoing commitment to delivering exceptional client services throughout Europe. These awards emphasize the company's innovative approaches and strategies in enhancing customer interactions.
Recognized for Innovation and Excellence
The Unisys Digital Workplace Solutions (DWS) team has been specifically lauded for its ability to provide tailored services while integrating cutting-edge technology to improve customer experiences. Their proactive strategies and unrelenting pursuit of excellence distinguish Unisys in the competitive landscape of digital workplace services.
"The recognition from the ECCCSA is a testament to the terrific work being accomplished by our European team in a bustling market," said Patrycja Sobera, the senior vice president and general manager of Digital Workplace Solutions. "Our dedicated group continuously strives to offer advanced solutions, creating dynamic working environments that engage employees."
Four Years of Consistent Recognition
This recent achievement marks the fourth consecutive year that Unisys received a Gold Award from ECCCSA. Impressively, this is also the first instance where Unisys's Digital Workplace Solutions division has obtained two Gold Awards within a single year. Their previous recognition included accolades for "Best Customer Experience Practice" in the preceding awards ceremony.
The ECCCSA program, now celebrating its 25th year, remains Europe's most distinguished customer contact awards. The winners are selected based on a rigorous evaluation process, assessing innovation, operational efficiency, and a steadfast commitment to excellence in customer service.
Learn More About Unisys Digital Solutions
With a legacy of more than 150 years, Unisys fosters breakthroughs for prominent global organizations, enabling them to unlock their full potential. Their expansive range of solutions encompasses cloud services, artificial intelligence, digital workplace innovations, application development, and enterprise computing, all aimed at challenging existing paradigms.
Unisys’s commitment is evident through its systematic delivery of transformative solutions, which help reshape the working landscape for clients across various sectors. To dive deeper into Unisys's mission and innovations, individuals can explore more information from their official website.
Frequently Asked Questions
What did Unisys win awards for?
Unisys won two Gold Awards for the "Best Pan European Customer Contact Operation" and "Best Outsourced Contact Center of the Year".
How many years has Unisys received awards from ECCCSA?
Unisys has received Gold Awards from ECCCSA for four consecutive years.
What is the significance of the ECCCSA awards?
The ECCCSA awards are Europe's longest-standing customer contact awards, recognizing excellence in customer service through a rigorous evaluation process.
Who is Patrycja Sobera?
Patrycja Sobera is the senior vice president and general manager, Digital Workplace Solutions, at Unisys, and she emphasizes the importance of their team's dedication.
How long has Unisys been in operation?
Unisys has been transforming businesses and pushing innovation for over 150 years.
