Unily Unveils Innovative AI Solutions for Enterprises
LONDON -- Unily, a front-runner in the employee experience (EX) platform landscape, has announced a revolutionary feature named ‘Insight Center.’ This innovative tool allows organizations to effectively manage, integrate, and interact with the digital assistants they select.
Insight Center: A Transformative Approach to AI Adoption
What sets Unily apart in a competitive market is its fully-agnostic Bring-Your-Own-Assistant (BYOA) and Bring-Your-Own Large Language Model (BYOLLM) approach. This paradigm shift enables leading global corporations to seamlessly deploy their preferred digital assistants and copilots through a simplified user experience (UX), ensuring both efficiency and robust governance to minimize risks associated with AI deployment.
Functionality and User Experience
During Unily’s annual EX event, the innovative features of Insight Center were showcased. Along with this, Unily also introduced ‘Unily Go,’ a new mobile application designed to enhance engagement and communication for employees on the move. This app serves as a bridge to connect organizations with their on-the-go personnel, especially those in sectors like hospitality, manufacturing, and retail.
Streamlined Access to Digital Tools
In partnership with some of the world’s largest businesses, Unily realized that the swift incorporation of digital assistants could lead to complexity in managing these technologies. This complexity escalates when multiple assistants are employed across various functions such as human resources and customer service.
Centralizing Digital Assistant Access
With the Insight Center, employees gain a centralized hub for accessing all adopted digital assistants within their organization. The seamless UX across these varied digital tools ensures that help is always at hand, while the AI capabilities of Insight Center allow for predictive analysis to prioritize tools and resources required by users.
Eliminating Communication Barriers for Frontline Workers
Chris Ciauri, the CEO of Unily, highlighted the challenges posed by the proliferation of applications in modern workplaces. He emphasized how the Insight Center was created to address this issue by providing enterprises with a sophisticated digital experience layer, thereby facilitating the effective integration of powerful technologies without added complexity.
Partnerships for Enhanced Functionality
Unily's collaboration with notable companies, including Microsoft and Workgrid, enhances the Insight Center's functionality. Workgrid’s state-of-the-art digital AI Assistant integrates seamlessly with the Unily platform, providing over 50 pre-packaged integrations with services like ServiceNow and Atlassian Jira Service Management. This integration aims to improve operational efficiency and reduce digital friction across organizations.
Introducing Unily Go for Enhanced Employee Engagement
The Unily Go application provides a mobile experience tailored specifically for internal communication and cultivating community among employees. This features a design that requires minimal setup, employing the latest AI personalizations to drive engagement among frontline workers.
Addressing the Needs of Frontline Employees
As frontline workers often lack access to desktop computers, Unily Go ensures these employees remain connected with the company and their colleagues. According to Sam Hassani, CTO of Unily, this application allows workers to stay updated with company news and build relationships within the workplace.
Future Availability and Branding Options
Both the Unily Go app and the Insight Center will become available in the employee experience platform by 2025. Unily’s products can be customized and rebranded to align with an organization’s corporate identity, allowing for a flexible implementation tailored to specific business needs.
About Unily
Unily is recognized as a leading platform for enhancing employee experience, enabling organizations to empower and inspire their workforce. Positioned by Gartner as a leader in the 2023 Magic Quadrant for Intranet Packaged Solutions, Unily is trusted by globally recognized enterprises like CVS Health, Johnson & Johnson, and Shell to optimize employee engagement and create exceptional workplace experiences.
Frequently Asked Questions
What is the Insight Center introduced by Unily?
The Insight Center is a groundbreaking tool that allows enterprises to integrate and manage their chosen digital assistants effectively.
How does Unily Go enhance employee communication?
Unily Go provides a mobile platform designed for easy communication and engagement among frontline workers, ensuring they stay connected.
What advantages does Unily's AI integration offer?
Unily's AI integration enables seamless access to multiple digital assistants and enhances productivity by predicting users' tool requirements.
Who are Unily's partners in developing these features?
Unily collaborates with industry leaders, including Microsoft and Workgrid, to offer superior digital assistant integration and functionality.
When will the Unily Go app and Insight Center be available?
Both features are expected to be available as part of Unily’s employee experience platform by 2025.
