Understanding Cloudy Water at Iowa American Water
Water Company explains cloudy water concerns
As winter approaches, customers of Iowa American Water frequently ask, "Why does my tap water sometimes look cloudy or milky?" This common inquiry is primarily due to tiny air bubbles that create a cloudy appearance as water flows from the tap. Fortunately, this phenomenon is not a health concern.
According to Tony Loete, Vice President of Operations at Iowa American Water, cloudy water is simply caused by dissolved air in the water. This occurrence can be compared to the bubbles released from a carbonated drink once the cap is removed. Iowa American Water prioritizes water quality—providing water that meets or exceeds all regulations set forth by the Iowa Department of Natural Resources and the U.S. Environmental Protection Agency.
It is essential to understand that dissolved oxygen levels in the water are generally not subject to regulations since they do not pose any health risks. During colder months, dissolved oxygen is more noticeable as colder water can hold more air than warmer water. For example, in winter, the Mississippi River, which serves as the primary water source for Iowa American Water, can reach temperatures as low as 32.5 degrees. This low temperature means the water retains a significant amount of dissolved oxygen as it travels through the treatment process and into the underground distribution system.
When cold water travels through plumbing systems and arrives at homes or businesses, it warms up, leading to excess dissolved air escaping, creating a cloudy appearance when first drawn. Hot water is often cloudier than cold due to this same principle.
Customers can witness the process of air bubbles escaping by holding a glass of cloudy water against bright light or sunlight. Over a minute or two, they will see the water clear from the bottom as bubbles rise to the surface. However, if the water does not clear up within a reasonable time, customers are encouraged to reach out to Iowa American Water at (866) 641-2108 for assistance.
For customers with further questions regarding their water quality, they can contact the professionals at Iowa American Water. The company offers extensive resources on its website.
About Iowa American Water
Iowa American Water, a proud subsidiary of American Water, stands as the largest regulated water utility in its state. The company ensures the provision of safe, clean, reliable, and affordable drinking water and wastewater services to roughly 227,000 residents.
The parent company, American Water (NYSE: AWK), is the largest regulated water and wastewater utility company across the United States. With a legacy dating back to 1886, American Water is dedicated to providing safe, clean, and reliable water services, impacting over 14 million people. Its workforce of 6,700 professionals utilizes their extensive knowledge and capabilities to ensure positive outcomes for customers, employees, investors, and stakeholders alike.
To promote transparency, Iowa American Water provides access to its latest water quality reports on its website. These reports detail the components and safety of the drinking water provided, reassuring customers of the commitment to maintaining high water quality standards.
In addition to clear communication regarding water quality, Iowa American Water engages with its community through various outreach efforts. The company encourages customer interaction on social media platforms, sharing valuable insights and updates that foster a strong connection with residents.
Frequently Asked Questions
1. Why does my water look cloudy?
Cloudy water is typically due to tiny air bubbles caused by dissolved oxygen in the water. This is common, especially during colder months.
2. Is cloudy water safe to drink?
Yes, cloudy water from Iowa American Water is safe to consume and does not pose any health risks.
3. What should I do if my water doesn't clear up?
If your cloudy water does not clear up within a few minutes, contact Iowa American Water for assistance.
4. How can I ensure my drinking water is safe?
Iowa American Water provides water quality reports on their website to give customers detailed information about their water supply.
5. Who can I contact with questions about water quality?
Customers can reach out to Iowa American Water's water quality experts for any inquiries or concerns.
