Ugly Bagel Expands With Its First Brick-and-Mortar Location
Local Bagel Brand Delivers Joy with a Hospitality-Driven Fast-Casual Experience
Get ready to embrace the most deliciously imperfect creations! Ugly Bagel, a Nashville-born shop, recently celebrated the opening of its first permanent location at a cherished site known as The Arcade Nashville. The brand is dedicated to redefining the fast-casual dining experience by offering high-quality, hand-rolled bagels while fostering genuine connections.
Exploring the Menu at Ugly Bagel
The menu at Ugly Bagel is fully customizable, catering to diverse dietary preferences, including vegan-friendly options. Customers can choose from a delightful selection of cream cheese and butter styles, such as "light," "standard," and "loaded." Alongside these options, the menu features innovative signature sandwiches and an assortment of beverages, including unique coffee blends that patrons will adore, like the balanced Uggy's Blend and the bold El Jefe Brew.
Special Monthly Offerings and Celebrations
To mark its opening, Ugly Bagel introduced a Monthly Flavor Drop, showcasing exciting limited-edition flavors for November:
- Gingerbread Bagel
- Cranberry Walnut Bagel
- Hot Cocoa Cream Cheese
- Sage & Onion Cream Cheese
This creative approach to flavor keeps the offerings fresh and enticing for both new and returning customers.
A Unique Customer Experience
Founded by seasoned hospitality professionals, Jeff Crabiel and Jake Strang, Ugly Bagel places great emphasis on encouraging positive interactions with every guest. One of their standout features is the Bagel Concierge, a staff member dedicated to enhancing the customer experience through personalized service and assistance with mobile orders. Additionally, patrons can enjoy a firsthand view of bagel preparation through the Rolling Window, an engaging aspect of their service that allows customers to watch as their bagels are crafted with care, transforming everyday moments into memorable experiences.
Ugly Hour and Future Expansion
A highlight of the Ugly Bagel experience is Ugly Hour, running daily from 5 p.m. to 7 p.m., where guests can enjoy a 50% discount on bagels, spreads, and coffee, ensuring that fresh products cater to all tastes. With plans for more locations, including one in Wedgewood Houston, Ugly Bagel is committed to bringing its joyful bagel concept to even more communities.
As co-founder Jeff Crabiel shares, "Hospitality is our bread and butter. Watching our vision take form and infuse downtown Nashville with joy through our products has been incredibly rewarding. We invite everyone to join us in celebrating life's simple pleasures, one bagel at a time."
Frequently Asked Questions
What is Ugly Bagel known for?
Ugly Bagel is recognized for its hand-rolled bagels and a unique fast-casual dining experience that emphasizes customer connection.
Where is the first Ugly Bagel location?
The first brick-and-mortar location is located at The Arcade Nashville, a historic landmark recently renovated.
What are some menu highlights at Ugly Bagel?
Menu highlights include customizable bagels, signature sandwiches, and unique coffee blends, with options for different dietary needs.
What is Ugly Hour?
Ugly Hour runs from 5 p.m. to 7 p.m. daily, offering 50% off all bagels, spreads, and coffee while supplies last.
Are there more Ugly Bagel locations planned?
Yes, Ugly Bagel has plans to open additional locations, including one in Wedgewood Houston, to expand their community reach.
