TYM's Remarkable Achievement with the Dealer's Choice Award
TYM is thrilled to announce its prestigious recognition as the recipient of the Dealer's Choice Award, acknowledged for excellence within the North American Equipment Dealers Association's rankings. Each year, manufacturers are evaluated in various categories, and TYM has been distinguished for its commitment to quality and dealer satisfaction.
Celebrating Dealer Satisfaction and Performance
In the latest evaluation, TYM secured the top rank for overall satisfaction, alongside recognition in five additional categories in the annual ranking of tractor manufacturers. Impressively, TYM attained either the #1 or #2 ranking across nine out of twelve operational metrics, showcasing the strength and dedication of our dealer relationships across the industry.
The Impact of Dealer Feedback
“These scores are incredibly meaningful to us, as they represent the voices of tractor dealers—our most important customers and business partners,” remarked Peter Kim, Executive Vice President of TYM North America. He emphasized pride in the team members located across various states who tirelessly support our dealers with integrity and respect.
Categories Where TYM Excelled
TYM was rated #1 by dealers in the following crucial areas:
- Overall Satisfaction
- Product Availability
- Return Privileges
- Communication with Management
- Warranty Payments
- Response to Dealer Needs & Concerns
Commitment to Excellence Amid Challenges
TYM extends heartfelt gratitude to our loyal employees and esteemed dealer network across North America for their invaluable support. Despite the challenges faced by the agriculture industry, TYM remains steadfast in pursuing growth opportunities and delivering value to our partners.
A Diverse Range of Tractors
Our tractors, proudly assembled across several states, include models ranging from 22-horsepower subcompacts to 130-horsepower utility tractors. This unique capability as both designer and manufacturer allows TYM to produce tractors, attachments, and diesel engines that complement one another, effectively serving residential, agricultural, and light commercial needs.
The North American Dealer's Choice Award
The Dealer's Choice Award serves as a marker of manufacturer satisfaction, organized by the North American Equipment Dealers Association. This highly respected organization conducts an annual survey that evaluates manufacturers on twelve operational aspects, from product quality to dealer support, ultimately recognizing those who achieve exceptional scores.
About TYM North America
For over 70 years, TYM has dedicated itself to creating tractors that blend stunning design, innovative function, and excellent value. Our headquarters in Korea and operations throughout North America, Europe, and Asia underscore our commitment to empowering customers in shaping their world. With assembly operations in the USA, TYM continually strives to improve and innovate.
Frequently Asked Questions
What is the Dealer's Choice Award?
The Dealer's Choice Award is given to the top-rated manufacturers based on dealer satisfaction in various categories, conducted by NAEDA.
How did TYM rank in the latest survey?
TYM received the #1 spot for overall satisfaction and excelled in multiple key performance categories.
What categories did TYM top in the rankings?
TYM ranked #1 in overall satisfaction, product availability, return privileges, communication with management, warranty payments, and response to dealer needs.
Who is Peter Kim?
Peter Kim is the Executive Vice President of TYM North America, known for his leadership and commitment to dealer support.
How long has TYM been in business?
TYM has been empowering customers for over 70 years, focusing on designing and manufacturing efficient tractors.
