TurningPoint Expands Team to Enhance Federal Wireless Services
As federal agencies face mounting pressures from budget constraints and operational demands, many are shifting towards managed solutions to efficiently utilize their resources. TurningPoint is stepping up to the challenge, preparing to deliver a comprehensive Managed Mobility solution tailored for this evolving environment.
Why Managed Mobility Matters for Federal Agencies
In the current landscape, federal agencies are recognizing the need for managed mobility services. These solutions help in alleviating resource constraints while ensuring effective communication and operational continuity. With TurningPoint’s expertise, agencies are equipped to navigate these complexities more successfully.
Key Offerings of TurningPoint's Managed Mobility Solution
TurningPoint’s Managed Mobility service stands out due to the following essential features:
1. Access to Multiple Carriers: Agencies can choose from various service providers to suit their specific needs.
2. Configurable Web Portal: The user-friendly web portal enables easy management and oversight of mobility services.
3. Expert Program Management: A dedicated team ensures that programs are tailored to agency requirements.
4. Robust Service Desk Support: Continuous support ensures that agencies receive help whenever needed.
Proven Expertise Over Two Decades
According to David Hughes, co-founder and Managing Partner, for over two decades, TurningPoint has established itself as a trusted partner for federal agencies by providing telecom solutions that drive efficiency and reduce costs. Our understanding of customer needs, paired with a commitment to excellence, is highlighted by our CMMI-DEV Maturity Level 5 rating.
Our Key Competencies
TurningPoint’s value to government agencies is built upon several critical pillars:
Extensive Experience: The company boasts extensive experience managing mobility programs for a variety of agencies, emphasizing efficiency and cost-effectiveness through strategic sourcing and rate plan optimization.
Proactive Contract Management: Keeping contracts current allows agencies access to emerging technologies, ensuring they remain competitive and efficient.
Telecommunications Expense Management: Utilizing the Network Inventory and Optimization Solution (NiOS), TurningPoint provides end-to-end lifecycle management for assets, supporting everything from mobile devices to satellite technologies.
Centralized Secure Management: The NiOS platform ensures that agencies can manage their inventories and reporting needs securely and efficiently, adhering to strict federal compliance standards.
Service Desk Excellence
TurningPoint’s service desk is a cornerstone of its Managed Mobility offering. By managing a high-volume help desk, the company guarantees operational continuity for federal agencies, handling millions of calls and resolving thousands of service tickets each month.
Advanced Mobile Device Management
The Mobile Device Management (MDM) capabilities ensure that federal agencies can manage their devices effectively. Through device provisioning and policy enforcement, TurningPoint secures and streamlines mobile operations, catering to various platforms.
A Commitment to Security
Security remains a top priority for TurningPoint. With a commitment to maintaining high standards of wireless and telecommunications security, the company adheres to stringent federal requirements, ensuring that their services protect sensitive information.
About TurningPoint Global Solutions: TurningPoint is an award-winning IT services firm specializing in providing innovative solutions designed to meet the specific needs of governmental and commercial entities. The firm is recognized for its commitment to quality management and is certified at multiple CMMI maturity levels. Through a combination of extensive experience, advanced technology, and a focus on customer needs, TurningPoint effectively supports agencies in achieving operational efficiency and security.
Frequently Asked Questions
What is Managed Mobility?
Managed mobility refers to services that help organizations manage mobile devices and related telecommunications efficiently, improving productivity while reducing costs.
How does TurningPoint support federal agencies?
TurningPoint offers tailored solutions that address unique agency needs, providing comprehensive management, support, and advanced technology integration.
What are the benefits of using NiOS?
NiOS offers comprehensive lifecycle management of devices, continuous inventory oversight, and reporting that aligns with federal standards.
What security measures does TurningPoint implement?
TurningPoint's solutions comply with federal security standards, ensuring sensitive data protection and robust telecommunications security.
How long has TurningPoint been in operation?
TurningPoint has been a trusted partner for federal agencies for over two decades, demonstrating its commitment to delivering quality services and solutions.
