TTEC Celebrates Global Awards for Employee Experience
Multiple awards across continents highlight TTEC's commitment to a people-first culture
TTEC Holdings, Inc. (NASDAQ: TTEC), a prominent global innovator in customer experience (CX) technology and services, is proud to announce that it has been recognized with numerous prestigious workplace awards across various countries in 2025. These accolades emphasize TTEC's dedication to fostering a nurturing workplace environment that encourages engagement, innovation, and top-tier customer service. This commitment propels the company forward as it navigates the dynamic landscape of customer experience.
Chief People Officer Laura Butler expressed, "These awards are more than accolades—they are a testament to our culture and our unwavering commitment to our people. We have cultivated an environment where innovation, inclusion, and purpose flourish. Our worldwide teams are motivated to bring their best selves to work, and this is key to our mutual success."
Acknowledgments from Numerous Countries
TTEC has garnered praise globally for enhancing employee engagement and leadership while promoting an inclusive environment:
Achievements Across North America
In the United States, TTEC's Learning and Development team received Silver in two categories at the Brandon Hall Group Excellence Awards, notably for its pioneering learning programs. These achievements showcase the company’s focus on innovative training methodologies and its effective use of AI technology to foster employee growth.
Canadian Recognition
In Canada, TTEC was honored as one of the Best Workplaces in Professional Services 2025 by Great Place to Work, illustrating its effort to create a supportive and dynamic workplace.
Celebrating Success in the UK
The UK National Contact Centre Awards recognized TTEC with Silver for Leadership Team of the Year, alongside a Bronze for Most Effective Way of Working, underscoring its leadership in enhancing employee experiences.
Contributions in Ireland and Turkey
TTEC Ireland showcased its strength in the tech sector by being honored as one of the Best Workplaces in Tech 2025. Meanwhile, TTEC Poland excelled in the Türkiye Customer Experience Awards by winning Gold for Best Customer Service and Silver for Best Customer Centric Culture, reflecting its customer-first approach.
Notable Awards in Greece and the Philippines
TTEC's commitment to fostering gender equity and empowering women in leadership was recognized in Greece, where it was acknowledged as one of the Best Workplaces for Women in Hellas 2025. Simultaneously, TTEC in the Philippines achieved remarkable recognition, including awards for Best Workplaces in IT-BPM and the overall Best Workplaces in the Philippines, showcasing its robust corporate culture.
Driving Employee Success through Technology
TTEC's award-winning culture leverages innovative AI-powered tools like TTEC RealSkill and TTEC Let Me Know. These technologies enhance employee learning and customer interactions, providing an integrated approach that supports both employees and clients. As TTEC continues to evolve, its focus on employee welfare translates into superior service for clients, establishing a cycle of success.
John Abou, President of TTEC Engage, remarked, "When our employees thrive, our clients and their customers benefit too. Investing in our team’s growth is fundamental to our identity and success, underscoring our humanity in business."
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX technology and services innovator, delivering AI-enabled solutions across various digital platforms. With a focus on outcome-based strategies, TTEC's services encompass customer engagement, acquisition, technical support, and fraud prevention. For over three decades, TTEC has maintained high employee satisfaction ratings, impacting its operations on six continents and enhancing the customer journey by merging technology with human insight.
Frequently Asked Questions
What awards did TTEC receive in 2025?
TTEC received multiple awards across various countries for its outstanding employee engagement, inclusive culture, and innovative learning programs.
How does TTEC support its employees?
TTEC supports its employees through innovative training programs and a culture that promotes growth, inclusion, and well-being.
What technologies does TTEC use to enhance employee experience?
TTEC employs AI-driven tools such as TTEC RealSkill and TTEC Let Me Know to facilitate employee training and improve customer interactions.
What is TTEC's mission?
TTEC’s mission is to provide exceptional customer experiences by fostering a workplace that prioritizes employee satisfaction and harnesses cutting-edge technology.
How does TTEC's culture influence its business success?
TTEC believes a thriving employee culture enhances client satisfaction and drives business success, creating a positive feedback loop in their operations.
