TruStage Achieves Remarkable Growth and Community Impact

TruStage Reports Strong Financial Performance in 2024
Company delivered on promises to protect middle-market consumers while maintaining strong financial position
In the face of challenging market conditions and adverse weather events, TruStage demonstrated remarkable financial resilience in 2024. The organization reported impressive results, concluding the year with over $5.6 billion in total revenue, net income exceeding $200 million, and an asset management portfolio boasting more than $37 billion. Ratings agencies such as AM Best and S&P affirmed TruStage’s status as a financially robust and stable entity, which speaks volumes about its operational effectiveness and reliability.
President and CEO Terrance Williams expressed pride in the team's performance, stating, "No matter the economic or environmental headwinds we face, we remain committed to the 'people helping people' principle that has guided us for 90 years. In 2024, our TruStage team fulfilled our commitments to millions of customers, achieving remarkable results while setting the stage for future growth."
In 2024 alone, TruStage ensured customers received over $2.5 billion in total benefits, a testament to its dedication to meeting consumer needs and expectations.
Accomplishments and Market Position
TruStage made significant strides in establishing its market presence in 2024, being recognized as the fifth largest writer of life insurance by policy count in the U.S. The company also maintained a commendable partnership with 93% of credit unions across the nation, illustrating its strong foothold in the financial services sector.
Award-Winning Innovations
The company was honored with the prestigious 2024 Celent Model Insurer Award for Innovation Execution due to the successful launch of Payment Guard Insurance, the first product specifically designed for digital lenders in the insurance industry. This exemplifies TruStage’s commitment to innovation and meeting the evolving needs of consumers.
Technology-Driven Partnerships
To extend its reach, TruStage formed strategic technology-driven partnerships with companies such as Polly and Ethos, enhancing its insurance coverage to new consumers. This collaboration not only broadens its market influence but also underscores its forward-thinking approach to customer service.
Social Contributions and Community Support
The TruStage Foundation exemplifies the company’s ethos of community service. In 2024, it responded effectively to the aftermath of Hurricanes Helene and Milton, deploying disaster recovery teams to offer immediate assistance and donating $150,000 towards relief efforts.
Commitment to the Community
Overall, the TruStage Foundation donated more than $3.5 million to support local communities, focusing on enhancing economic mobility. Employee initiatives also saw significant participation, raising nearly $539,000 and engaging over 8,300 hours in volunteer activities. Moreover, over 65 nonprofit organizations benefited from funding, highlighting the foundation's dedication to systemic change.
Financial Ratings and Stability
As a testament to its financial health, AM Best Company awarded TruStage Financial Group an A rating, while S&P rated it A+, reflecting a solid outlook and steady operational principles. Ratings from both organizations were confirmed, noting the stability and strength of the financial ratings related to the company’s operations and investment strategies.
TruStage™ serves as the marketing name for TruStage Financial Group, Inc., and its subsidiaries, with corporate headquarters based in Madison, Wis. The organization prides itself on providing accessible financial services that empower customers to make informed financial decisions throughout their lives.
Frequently Asked Questions
What financial results did TruStage report for 2024?
TruStage reported over $5.6 billion in total revenue and more than $200 million in net income for 2024.
How did TruStage support its communities in 2024?
The TruStage Foundation contributed over $3.5 million and mobilized disaster recovery teams to assist communities affected by hurricanes.
What awards did TruStage receive in 2024?
TruStage was awarded the 2024 Celent Model Insurer Award for Innovation Execution for its Payment Guard Insurance product.
What is TruStage's market position in life insurance?
TruStage became the fifth largest writer of life insurance policies in the U.S. by policy count in 2024.
What ratings do AM Best and S&P give to TruStage?
AM Best rates TruStage Financial Group an A, while S&P gives it an A+, both indicating a strong financial standing and stability.
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