Revolutionizing Insurance with AI-Driven Solutions
Empowering insurers with advanced automation and artificial intelligence, DXC Technology presents the Assure Smart Apps. This innovative suite is designed to modernize operations, bolster decision-making capabilities, and foster growth in an ever-evolving insurance industry.
What is DXC Assure Smart Apps?
DXC Technology (NYSE: DXC), a prominent global technology services provider, recently unveiled its DXC Assure Smart Apps—a collection of AI-enhanced applications tailored to transform the engagement process among insurers, customers, brokers, and advisors. These applications focus on delivering speed, precision, and adaptability, integrating intelligent automation with a modular approach to innovation. By leveraging existing systems, these apps enable insurers to modernize their operations and enhance overall performance efficiently.
Key Features of Assure Smart Apps
As the insurance sector seeks to embrace AI and promote growth while navigating complexities, Assure Smart Apps emerge as a vital solution. They facilitate the effective implementation of AI-driven solutions. Fully compatible with insurers’ core systems, these applications are powered by high-performance cloud capabilities, enabling insurers to harness AI and natural language processing while retaining their foundational systems.
Self-Service Capabilities
One noteworthy feature is the self-service functionality, allowing customers, brokers, and advisors to effortlessly manage their updates and information on the platform. This empowers users to obtain real-time insights and make necessary adjustments without the need for intermediary support.
Enhanced Customer Support
With an AI-driven personal insurance concierge accessible from mobile devices, customers enjoy personalized support that enhances their insurance experience. This feature is crucial for providing timely responses to inquiries and streamlining communications.
AI Insights for Smart Decision-Making
Another significant advantage of the Assure Smart Apps is their AI-enabled dashboards. These dashboards are designed to analyze pre-arranged contracts, delivering intelligent insights that can facilitate more informed decision-making and accelerate overall processes.
Streamlined Implementation and Integration
DXC Assure Smart Apps can be developed and deployed with remarkable speed, integrating seamlessly with existing DXC solutions to minimize disruption. Through this capability, insurers can innovate while preserving their current technological investments.
Ray August, President of Insurance Software and Business Process Services at DXC, emphasized that these applications meet insurers at various operational stages. He stated, “This launch represents a significant advancement in how insurers digitize and automate their business processes. Our modular approach offers the flexibility to innovate at their own pace while ensuring that essential operations remain uninterrupted.”
Collaboration with ServiceNow
Further enhancing the capabilities of the Assure BPM platform, DXC’s collaboration with ServiceNow enriches the workflow technology and introduces agentic AI features. This partnership ensures robust performance with an estimated 80% reduction in the time required for process design—an invaluable improvement for businesses seeking efficiency.
Proven Results in the Insurance Sector
DXC has garnered over 40 years of expertise as a trusted partner for 21 of the top 25 insurers. The company provides core insurance systems that help accelerate revenue growth while simplifying complexity and managing costs across more than 1 billion policies processed through their software.
With DXC Assure Smart Apps, the potential for improved operational efficacy and enhanced customer interactions becomes a tangible reality. As insurance companies continue to navigate the challenges posed by modern demands, embracing such innovative solutions could facilitate sustained success in the marketplace.
About DXC Technology
DXC Technology (NYSE: DXC) stands as a leading global provider of information technology services. The company acts as a pivotal partner for many innovative organizations, crafting solutions that propel industries forward. With its engineering, consulting, and technology expertise, DXC aids clients in simplifying and modernizing their systems and processes, addressing core workloads, and integrating AI-driven intelligence into their operations.
Frequently Asked Questions
What are DXC Assure Smart Apps?
DXC Assure Smart Apps are AI-driven applications designed to improve operational efficiency and customer interactions in the insurance industry.
How do DXC Assure Smart Apps benefit insurers?
These applications help insurers modernize operations, enhance decision-making, and leverage existing systems for better customer engagement.
What features do Assure Smart Apps offer?
Key features include self-service capabilities, enhanced customer support, AI insights, and streamlined integration with existing systems.
Who can benefit from DXC Assure Smart Apps?
Insurers, brokers, and advisors can all benefit from the functionality provided by Assure Smart Apps.
What experience does DXC have in the insurance sector?
DXC has over 40 years of experience and is a trusted partner to 21 of the top 25 insurers globally.
