Enhancing Healthcare Workforce Management with ShiftMed
In today's rapidly evolving healthcare landscape, efficiency and effective resource management are more critical than ever. A pioneering step toward improving these aspects has been the launch of the ShiftMed Flex software at UNC Health. This collaboration aims to optimize internal workforce resources significantly, with an innovative approach that emphasizes internal staff engagement over outsourcing.
The ShiftMed Flex Advantage
ShiftMed Flex is not just an ordinary staffing solution; it represents a new era in healthcare workforce management. By employing AI-powered Intelligent Routing™, the platform ensures a match between the availability of clinicians and the shifts that need coverage, effectively doubling the participation from the internal float pool. This is a significant achievement, as it has led to an impressive increase in the average number of shifts filled by staff, from four to eight per month.
Real-Time Solutions for Better Care
With the integration of ShiftMed Flex, UNC Health has enhanced its scheduling process significantly. According to Leighanne Watson, Outpatient Clinical Manager at UNC Health, the platform’s ability to automatically match clinician availability with shift requirements has dramatically improved workflow efficiency. This has not only streamlined operations but has also encouraged more staff members to take on extra shifts, thereby ensuring better care coverage throughout their clinics.
Transforming Staffing Dynamics
One of the primary challenges healthcare facilities face is maintaining a stable workforce while minimizing dependence on temporary or contract labor. ShiftMed Flex addresses this challenge by prioritizing internal staffing resources. This strategic move leads to improved stability and fosters a healthier working environment for healthcare providers.
Innovative Features of ShiftMed Flex
ShiftMed Flex is packed with advanced functionalities designed to simplify and enhance the experience for both clinicians and administrators. Features such as mobile credentialing, instant payment options, and integration with transportation services like Uber provide additional support. These innovative elements help in removing barriers to shift participation, making it easier for staff to engage effectively.
Future Plans and Expansion
The success witnessed at UNC Health with the ShiftMed Flex platform has paved the way for broader implementation. Plans are underway to extend this software to inpatient settings and develop an external per diem pool. By expanding these capabilities, UNC Health aims to enhance both coverage and patient care across the board, ultimately improving operational efficiencies.
A Vision for Healthcare Workforce Sustainability
As Todd Walrath, CEO of ShiftMed, articulated, the dynamics of healthcare staffing are evolving, and it is essential for hospitals to adapt accordingly. By focusing on internal resources and driving their engagement, organizations like UNC Health can create more sustainable workforce solutions. This proactive approach is vital in ensuring reliable healthcare service delivery in a time when demand is increasingly high.
About ShiftMed and UNC Health
ShiftMed has emerged as a leader in on-demand healthcare staffing solutions, allowing healthcare providers to build robust internal staffing capabilities. With over $250 million saved in contract labor costs annually, their focus on supporting internal teams first is yielding significant dividends.
The collaboration with UNC Health represents a significant leap forward in tackling labor challenges faced by healthcare systems. UNC Health itself is dedicated to improving the health and well-being of its communities, with substantial investments in uncompensated care exceeding $800 million over the last five years. The impact of such innovations on healthcare delivery and patient satisfaction can’t be overstated.
Frequently Asked Questions
What is ShiftMed Flex?
ShiftMed Flex is an AI-driven platform that enhances workforce scheduling by matching clinician availability to open shifts, prioritizing internal staff engagement.
How does ShiftMed Flex improve shift participation?
The platform increases shift participation by doubling the average shifts worked by clinicians, thereby improving overall workforce engagement.
What are the main benefits of using ShiftMed Flex?
It streamlines scheduling, reduces reliance on costly contract labor, improves efficiency, and enhances care coordination across healthcare facilities.
Will ShiftMed Flex be used in other areas of UNC Health?
Yes, UNC Health plans to expand the application of ShiftMed Flex to inpatient sites and create a per diem pool for enhanced coverage.
What impact does ShiftMed Flex have on care delivery?
The platform significantly improves resource utilization, driving better patient care outcomes and greater employee satisfaction in healthcare staffing.
