Transforming Health Outcomes through Member Engagement
TenderHeart Health Outcomes is making significant strides in enhancing the success of health plans through its innovative member engagement programs. Recent analysis shows that these programs have improved HEDIS scores by an average of 10.7% for partner Medicaid health plans. This data, from the National Committee for Quality Assurance (NCQA), highlights the effectiveness of TenderHeart's initiatives aimed at promoting preventive and follow-up care among Medicaid members.
Boosting Health Plans with Reward Programs
TenderHeart Health Rewards programs are designed to incentivize members to prioritize their health. These enhancements have made a measurable impact, particularly in areas critical to pediatric care. For instance, the program has seen a remarkable 17.9% increase in well-child visits during the first 30 months of life. This initiative not only fosters a healthier future for children but also provides essential baby items to parents who attend these appointments.
CEO Insights on Medicaid Challenges
In reflecting on the current landscape of Medicaid plans, TenderHeart's CEO, Tommy Lewis, emphasized that these programs are crucial in demonstrating the value of Medicaid services. "At a time when Medicaid plans are under intense pressure to demonstrate value, TenderHeart's programs show measurable impact for our partners," he stated. The focus remains not only on improving HEDIS outcomes but also on enhancing the quality of life for children and new mothers, aligning with the core mission of TenderHeart.
Detailed Improvements Across Key Measures
The improvements generated by TenderHeart's Medicaid managed care partners across various HEDIS measures are noteworthy:
- Timeliness of Prenatal Care (PPC): 7.2% increase
- Postpartum Care (PPC): 13.2% increase
- Well-child Visits in First 30 Months of Life (W-30): 17.9% increase
- Follow-up Care for Children Prescribed ADHD Medication - Initiation Phase (ADD): 2.5%* increase
- Follow-up Care for Children Prescribed ADHD Medication - Continuation and Maintenance Phase (ADD): 12.5%* increase
- Average partner improvement across HEDIS measures: 10.7%
*Note: A new ADD HEDIS measure was created for the latest NCQA data, making prior year comparisons unfeasible. Therefore, the analysis used NCQA data from recent years to track changes accurately.
Engaging Examples of Health Rewards Offerings
TenderHeart Health Outcomes is dedicated to customizing health programs that truly resonate with the unique needs of various health plan populations. Some standout offerings include:
- Incontinence Management: A value-based program focusing on improving outcomes and lowering expenses.
- Pregnancy Rewards: Providing essential items like breast pumps and car seats to support maternal and infant health.
- Sensory Support Programs: Offering therapeutic kits that cater to members with sensory needs.
- Health Rewards: The distribution of health management tools such as blood pressure monitors and fall prevention kits.
- And many more innovative health solutions.
Contact Information
For additional insights into TenderHeart's Health Rewards programs, reach out to Director of Business Development Jordan Kirchhoff. Alternatively, contact Annie Melia for further assistance at 740-590-3770.
Frequently Asked Questions
What are HEDIS scores?
HEDIS scores measure the quality of care provided by health plans, focusing on key health outcomes and screenings.
How does TenderHeart engage its members?
TenderHeart encourages member engagement through reward programs that incentivize attendance at preventive healthcare appointments.
What are the goals of TenderHeart's programs?
The primary goal is to improve health outcomes, particularly for vulnerable populations, and enhance the quality of life for members.
Who can benefit from TenderHeart's Health Rewards?
Medicaid health plan members and their families can greatly benefit from the diverse offerings of TenderHeart's engagement programs.
How can I learn more about TenderHeart?
Interested individuals or organizations can contact TenderHeart directly for detailed information about their health programs.
