TP's Notable Achievement in the BPS Sector
For nearly a decade, TP has stood out among global providers in the Everest Group's BPS Top 50, illustrating a strong track record in market leadership and service delivery.
Climbing the Ranks
Recently, TP achieved the remarkable feat of being ranked second in Everest Group's BPS Top 50 list for 2025, moving up one position from the previous year. This prestigious listing highlights the largest third-party providers based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth performance.
Understanding the Everest Group BPS Top 50
The Everest Group BPS Top 50 is a crucial benchmark for enterprises seeking reliable third-party providers. This global list showcases the largest players in the BPS space, providing transparency to enterprises looking to refine their service partnerships and expand their capabilities.
Implications of TP's Ranking
TP's notable position in the Everest Group BPS Top 50 reflects its unwavering scale, dynamic growth, and an extensive range of service offerings across diverse industries and functional areas. With over 250 providers competing in the global third-party BPS sector, the significance of this ranking cannot be overstated.
Insights from Industry Leaders
Rajesh Ranjan, Managing Partner at Everest Group, lauded TP's achievements, stating that their position in the 2025 Top 50 list underscores the company’s commitment to growth and its strategic investments in scaling operations. TP has developed a versatile service portfolio that emphasizes customer experience management, finance and accounting, and vital industry-specific needs.
About Everest Group
Everest Group serves as a reputable research firm that aims to empower business leaders through informed decision-making. Their expertise in navigating today’s market complexities helps organizations optimize their strategies and drive operational excellence. By focusing on technology and business processes, their insights lead to enhanced performance and valuable transformations.
About Teleperformance Group
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP) is recognized as a global frontrunner in digital business services. With a mission to combine cutting-edge technology with personalized human interactions, Teleperformance offers a seamless customer experience for leading brands around the world.
The Group boasts a comprehensive service suite that ranges from customer support to high-value digital transformation services, ensuring a blend of efficiency and empathy. This diverse portfolio also includes specialized services such as collections, localization, and recruitment outsourcing, further enhancing its industry prominence.
Financial Performance
In its most recent fiscal year, Teleperformance reported impressive results with consolidated revenue reaching €10,280 million (approximately US$11 billion) alongside a net profit of €523 million. Such performance underlines the Group’s commitment to delivering value to clients and stakeholders alike.
Corporate Responsibility Initiatives
Teleperformance's commitment to social responsibility is evidenced by its share inclusion in significant indices that measure Environmental, Social, and Governance (ESG) performance. Since September 2022, Teleperformance shares have been part of the CAC 40 ESG index, illustrating their dedication to sustainable business practices.
Frequently Asked Questions
What is the significance of TP's ranking in the Everest Group BPS Top 50?
TP's ranking is a recognition of its market leadership, consistent delivery, and expansive capabilities in the business process services sector.
How many providers are included in the Everest Group BPS Top 50 list?
The Everest Group BPS Top 50 includes the largest third-party providers in the global market, totaling around 50 recognized providers.
What services does Teleperformance offer?
Teleperformance offers a wide range of services including customer care, finance and accounting, and specialized services like localization and recruitment process outsourcing.
What recent financial milestones has Teleperformance achieved?
Teleperformance reported consolidated revenue of €10,280 million and a net profit of €523 million in its last fiscal year, showcasing strong financial health.
Which indices include Teleperformance shares?
Teleperformance shares are included in several indices such as the CAC 40, STOXX 600, S&P Europe 350, and MSCI Global Standard, indicating their prominent market position.
