TimelyCare Achieves Renewal of URAC Accreditation
TimelyCare, a leading provider of virtual health and well-being services for students, has successfully renewed its URAC Telehealth Accreditation. This accomplishment solidifies its role as a pioneer in delivering safe, effective, and evidence-based virtual care tailored for the student community.
Setting a Quality Standard in Virtual Health
This renewal emphasizes TimelyCare's dedication to providing high-quality care that is centered around student needs, ensuring better health outcomes at educational institutions nationwide. As the only virtual care provider specifically focused on student mental health, TimelyCare's commitment is unmatched in the industry.
Unwavering Commitment to Excellence
"This renewal is more than just recognition; it's a testament to the dedication and expertise our team provides to students every day," says Luke Hejl, the CEO and co-founder of TimelyCare. He adds, "Quality care is at the core of our mission and URAC's acknowledgment highlights how we set the standard for virtual health care in higher education."
Student-Centered Care
TimelyCare believes that every student deserves access to exceptional care. Dr. Bob Booth, the Chief Care Officer, states, "Renewing our URAC accreditation shows our investment in excellence. It reflects our commitment to continually elevate the quality of care we provide and achieve meaningful, life-changing results for our students."
URAC's Standards for Excellence
URAC is recognized as an independent leader in promoting health care quality. The organization sets high standards for clinical practices, consumer protection, performance measurement, and operational risk management.
The rigorous URAC accreditation process encourages organizations to pursue continual improvements in quality and safety. TimelyCare's alignment with these national standards is validated through an extensive review of its policies, operations, and procedures, which ultimately strengthens its care delivery.
Recognizing High Standards in Telehealth
According to URAC's President and CEO, Shawn Griffin, MD, organizations that obtain Telehealth Accreditation display a commitment to exceptional standards in this evolving sector of health care. This recognition showcases TimelyCare's focus on integrating clinical best practices with technological safety and security.
Measurable Quality and Impact
At TimelyCare, quality isn't just an abstract concept, but a fundamental promise backed by real metrics. Currently, over 3 million students across nearly 400 campuses have access to transformative care through TimelyCare.
Before beginning therapy or psychiatry sessions, students complete clinical assessments such as the PHQ-9 and GAD-7 to provide healthcare professionals with insights that enhance personalized care over time. The results show that students starting with significant anxiety or depression symptoms often display notable improvement by their third session, validating the effectiveness of compassionate, high-quality care.
With an impressive provider rating of 4.95 out of 5, students frequently express that they feel supported and understood. Following their sessions with TimelyCare, nearly 80% report being more inclined to stay engaged in their studies, enhancing their academic performance and likelihood of graduating.
A Renewed Commitment to Students
Renewing the URAC accreditation reflects TimelyCare's resolve that quality care is not just a one-time achievement but an ongoing commitment. Its goal is to ensure that every student has a reliable and high-quality support system available whenever needed.
In a time where mental health needs are increasing, maintaining URAC accreditation demonstrates that TimelyCare is not merely responding to these challenges but actively leading the charge for better student mental health care.
About TimelyCare
TimelyCare is the trusted virtual health solution for educational communities, dedicated to providing personalized and clinically effective care. Through a straightforward and readily accessible platform, it offers a comprehensive array of services—ranging from crisis lines and mental health counseling to health coaching and peer support.
Collaborating with nearly 500 campus wellness teams, TimelyCare guarantees that millions of students can access essential health services on an as-needed basis. Esteemed as one of Princeton Review's Top 5 Need to Know Organizations for Mental Health Awareness, TimelyCare is committed to fostering healthier learning environments and supporting students' overall wellness journeys.
About URAC
Since its establishment in 1990, URAC has emerged as a leader in promoting healthcare quality and patient safety through its various accreditation programs. Its evidence-based standards are shaped through collaborative efforts involving diverse stakeholders and industry experts.
URAC's broad spectrum of accreditation programs spans across the healthcare realm, addressing aspects of health equity, workplace mental health, and telehealth, among others. Accreditation from URAC symbolizes an organization's commitment to quality and accountability in healthcare delivery.
Frequently Asked Questions
What is URAC accreditation?
URAC accreditation is a prestigious recognition that sets high standards for healthcare organizations, ensuring quality and safety in service delivery.
Why is TimelyCare's accreditation important?
This accreditation reinforces TimelyCare's commitment to providing exceptional, evidence-based care focused on students' mental health needs.
How does TimelyCare measure care quality?
TimelyCare measures quality through clinical assessments that students complete prior to receiving care, tracking their progress and outcomes over time.
What services does TimelyCare provide?
TimelyCare offers various services, including mental health counseling, medical care, health coaching, and peer support, among others, ensuring comprehensive support for students.
How can students access TimelyCare's services?
Students can access TimelyCare's services easily through a user-friendly platform, providing on-demand support whenever required.
